Healthcare Assistant
The Newcastle upon Tyne Hospitals NHS Foundation Trust
317 01 Freeman Hospital, NE7 7DN
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
1 days left
Job description
We are creating a team of experienced Health Care Support Workers who are passionate about supporting people with cognitive impairments such as dement...
As an Enhanced Care Support Worker, you will be an integral part of the Enhanced Care Team, delivering 1:1 enhanced therapeutic care, personal support, and supervision to meet the additional physical and psychological wellbeing of patient. Enhanced care and support will focus on patient-centred care giving and holistic activity and care planning to support the patients changing needs during their hospital stay.
This Team will be new to the Trust, and our hope is that it will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of the service whilst providing safe, patient care and supervision.
- Enhanced Care Support Workers provide high quality enhanced personal care, support and supervision, respecting people's dignity, inclusive of their individual needs and preferences. Compassion and kindness to enhance patient health, wellbeing and experience is essential.
- Providing patient 1:1 care and support through observation and interaction, aims to reduce the risk of patient harm whilst enhancing patient experience.
- All patient personal care needs, support, and supervision is patient-centred and inclusive.
- Activities for patient therapeutic stimulation and enjoyment will be planned.
- Support new team members.
- A training programme for the fundamental learning of the healthcare service and ongoing support will be provided to ensure the role is undertaken confidently and competently. Additional bespoke training will be required to confidently undertake the role proficiently.
As this is a new service and team to the Trust your passion and enthusiasm for patient care and service quality and development will be encouraged. Your ideas will be welcomed to continuously meet the developing needs of the patients and service provided, and a proactive approach to work will be welcomed.
The post will be based at the Freeman Hospital in our Older Peoples Medicine Wards and will involve rotating through the different wards in the service providing high quality enhanced therapeutic, observation and care. You will become part of a specialist team who will be supported by a dedicated Senior Lead and Matron.
Please bring the following
- Qualification certificates
- Identification
- A portfolio of evidence of your skills and experience on the day of your interview. (Your portfolio should include, certificates for training carried out in your place of work, documentation of your skills and competencies which have been signed by your manager or supervisor. An overview or reflection of your experience working in a healthcare setting.)
- Please ensure you meet the essential requirements in the job description and ensure you make reference to this in your application.
- Provide photographic identification on the day of interview.
Essential Requirements
- GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills) please ensure you document this in your application in the qualification section, you will need to bring your certificates on the interview day.
- NVQ Level 3 in Health and Social Care or equivalent direct care experience in a recognised healthcare environment, please ensure you document your qualifications and your experience in your application, you will need to bring your certificates on the interview day.
- Experience of caring in a health care setting which includes: Ability to meet basic care needs of patients, washing, dressing and assistance with feeding etc, good communication skills, ability to work effectively under direct supervision, as part of the multi-disciplinary team, an understanding of confidentiality, to uphold our trust values, flexible to meet the needs of the service and have basic IT skills.
All successful candidates will be given a bespoke training programme. Some of this will be delivered in our mandatory Healthcare Academy programme.
Please be advised we can only support face to face interviews at this time.
Job Purpose
- To abide by Trust policies and procedures
- To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
- To undertake a range of delegated clinical duties
- Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner
- Be an effective part of the multi-disciplinary team contributing to the departmental objectives
- Continue to develop and maintain competencies to maintain high quality safe care
- Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly
- Assist with admin & clerical duties as required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent treatment centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Qualifications & Education
Essential
- Level 3 qualification in Health and Social Care or equivalent level qualification or equivalent relevant experience
- GCSEs in English and Maths at Grades 3-1 (or D-G or Level 1 Functional/Key Skills)
Desirable
- GCSEs in English and Maths at Grades 9-4 (or A*-C or Level 2 Functional/Key Skills)
Knowledge & Experience
Essential
- Understanding of confidentiality
- Experience of caring in a health care setting
Desirable
- An understanding of working in the NHS
Skills & Abilities
Essential
- Basic IT skills
- Ability to work effectively under direct supervision, as part of the multi-disciplinary team
- Ability to communicate with members of the public and health care providers
- Ability to meet basic care needs of patients, washing, dressing and assistance with feeding etc.
Desirable
- Venepuncture skills
- Competent in physical skills e.g. recording ECGs, recording blood glucose etc.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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