Healthcare Assistant - Jigsaw
Eden Valley Hospice and Jigsaw Children's Hospice
Carlisle, CA2 4SD
Salary
£25,417 to £27,033
Contract
Permanent
Hours
Not specified
Closing date
6 September 2026
6 days left
Job description
Make a Difference When It Matters Most Are you passionate about providing exceptional care to children and young people? Looking for a role where you ...
Our Values in Action
At Eden Valley Hospice & Jigsaw Cumbrias Childrens Hospice, everything we do is guided by our core values:
- Caring delivering compassionate care tailored to each individual
- Respect valuing dignity, choice, and individuality
- Innovative continuously improving and developing our services
- Inclusive creating a welcoming environment for all
We are seeking individuals who
Have experience working in a healthcare or care setting.Hold an NVQ Level 2/3 in Health & Social Care (or equivalent). Are kind compassionate and respectful in their approach. Have strong communication and teamwork skills. Are motivated to learn and develop new skills including specialist clinical competencies. Can work flexibly across 12-hour shifts, including weekends. Experience in palliative or complex care is desirable but not essential.
A supportive and inclusive working environment. Ongoing training and development opportunities. The chance to develop specialist skills in palliative and complex care. The opportunity to make a meaningful difference every day. A strong team culture focused on wellbeing and collaboration. A dynamic supportive and creative working environment. A genuine opportunity to make a meaningful impact. Generous shift enhancements.
Free on-site parking.Access to our Employee Assistance Programme. For eligible applicants continued membership of the NHS Pension Scheme.
Our Values
At Eden Valley Hospice and Jigsaw Cumbrias Childrens Hospice, our work is guided by our core values:
- Caring delivering compassionate, person-centred care
- Respect valuing the dignity, choices and individuality of every person
- Innovative continually learning and improving how we deliver care
- Inclusive creating a welcoming, supportive environment for all
Overall Aim of the Role
To support the delivery of compassionate, high-quality care and meaningful experiences for children and young people with life-limiting conditions, within our adult in patient unit.
Working under the guidance of a Registered Nurse, you will contribute to a safe, respectful, inclusive, and homely environment, supporting patients and their families with empathy and professionalism.
1. Provision of Care (Caring & Respectful)
- Deliver care in line with agreed care plans, maintaining dignity, privacy, and individuality at all times
- Support clinical practice by developing skills in areas such as skin integrity
- Act as a second checker for controlled medications in line with policy
- Ensure all equipment is safe, functional, and appropriately maintained
- Promote high standards of hygiene, including compliance with food safety standards
- Enhance patient experience through holistic approaches (e.g. creative therapies, spiritual awareness)
- Maintain up-to-date knowledge and skills through training and development opportunities
2. Communication & Relationships (Respectful & Inclusive)
- Communicate with patients, families, and colleagues in a compassionate, sensitive, and inclusive manner
- Support individuals experiencing distress with empathy and understanding
- Share accurate and timely information with the nurse in charge or Team Lead
- Act promptly on safeguarding concerns in line with legislation and hospice policies
- Work collaboratively within the multi-disciplinary team, contributing to patient-centred care
- Support positive relationships across staff, volunteers, students, and new team members
3. Continuous Improvement (Innovative)
- Contribute to a culture of learning, reflection, and improvement in care delivery
- Seek opportunities to develop new skills that enhance patient care and experience
- Take ownership of personal development, working with line managers to set learning goals
- Support new ideas and approaches that improve quality of care and service delivery
4. Confidentiality & Record Keeping (Respectful & Professional)
- Maintain strict confidentiality in line with the Data Protection Act 2018
- Ensure all records are accurate, timely, and securely stored
- Report and document incidents, accidents, and concerns appropriately
5. Team Contribution & Flexibility (Inclusive & Caring)
- Demonstrate flexibility and a positive, can-do approach to support team needs
- Assist with non-clinical duties (housekeeping, catering, reception) within competence
- Use resources responsibly to support the sustainability of hospice services
- Contribute to a supportive, inclusive team culture
- This role requires an Enhanced DBS check
- Flexibility in working hours is essential to meet service needs
- Duties may evolve in response to service development
Values in Action
All employees are expected to demonstrate our values in practice by:
Providing compassionate care (Caring)
Treating everyone with dignity and kindness (Respect)
Seeking better ways to deliver care (Innovative)
Creating an environment where everyone feels valued and supported (Inclusive)
Other Requirements
Flexible and adaptable approach
Physically able to undertake 12hour shifts, including moving and handling
Demonstrates behaviours aligned with Hospice values: Caring, Respect, Innovative & Inclusive.
This role is subject to an Enhanced DBS check. Flexibility is essential to meet the needs of our service.
Join Our Team
If you are passionate about delivering compassionate care and want to be part of an organisation that truly values its people, we would love to hear from you.
For an informal conversation about the role, please contact Kate Allison, Clinical Team Lead or Suzanne Garbarino, Director of Clinical Services on 01228 810801.
Apply now and help us provide outstanding care when it matters most.
Qualifications
Essential
- NVQ Level 2/3 (or equivalent) in Health & Social Care
Desirable
- Care Certificate (or working towards)
- Knowledge of safeguarding and relevant legislation
- Understanding of Data Protection legislation
Skills and Abilities
Essential
- Strong communication and teamwork skills.
- Ability to deliver care with compassion, dignity, and respect.
- Awareness of own limitations and willingness to seek support.
- Ability to work safely within policies and care plans.
- Commitment to ongoing personal and professional development.
- Physical ability to undertake 12-hour shifts and manual handling.
Experience
Essential
- Experience in a healthcare setting
Desirable
- Experience in palliative care or complex care needs
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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