Healthcare Assistant

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

Following training, provide a phlebotomy service for patients attending the services.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.

Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.

Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.

To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.

Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.

Following training, provide a phlebotomy service for patients attending the services.

To support and direct patients to the relevant individuals/agencies whilst accessing health care.

To participate in outreach and support health promotion events when requested.

To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.

To be non-judgemental to all client groups regardless of age/ethnicity/religion.

To assist in the updating of clinic noticeboards.

To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.

Following training, register and issue C-card and condoms.

Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.

Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.

Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.

Communicate effectively with the multidisciplinary team in order to promote efficient patient care.

Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.

Always ensure correct storage of patients records as per the Trusts record keeping policy.

Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.

Welcome visitors and patients to the clinical area providing assistance, support and information where required.

Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.

Ensure accurate record keeping in line with Trust and national standards.

Monitor and reassure patients during clinical procedures.

Actively participate in multidisciplinary training, meetings, and events.

Signpost clients to other services where appropriate.

Within remit of own role, support the teaching and supervision of students from a variety of disciplines.

Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Qualifications & Training

Experience

Knowledge & Skills

Desirable: - Experience of reading and interpreting microscopy slides, and ability to appropriately document associated findings