Healthcare Area Manager North East

Are you an experienced retail or operational leader with a passion for coaching and developing teams to deliver outstanding customer service and operational excellence.

Do you relish working in a fast-paced environment with an eye to commercial performance. Are you looking for a career defining role as we embark on the biggest change to Asda’s healthcare operations. The role of the Healthcare Area Manager is to manage our Optical and Pharmacy instore departments, ensuring they are safe, legal and profitable. The Healthcare Area Manager will become the subject matter experts in Pharmacy & Optical operations, overseeing the implementation of the corporate strategy through direct line management of our Healthcare Professionals.

You will help to support the development of divisional and regional operational strategies, driving the delivery of the defined Optical and Pharmacy KPIs by creating robust action plans, coaching through to implementation and holding your team accountable in meeting performance outputs.

As Healthcare Area Manager, you will identify further opportunities for growth across the Optical and Pharmacy business through regular performance reviews with an eye for changes in the local market.

The Healthcare Area Manager will be responsible for completing regular commercial and compliance focused visits across their Optical and Pharmacy units, identifying areas of opportunity, seeking resolution or escalating to stakeholders as appropriate.

Managing through the line all the end-to-end resourcing process to ensure our Optical and Pharmacy departments are there to best serve and delight our customers. This includes managing resourcing KPIs include conducting contract base reviews, professional recruitment, management of employment costs and facilitation of locum management and performance feedback.

You will be a key business partner to both the Optical and Pharmacy Superintendents, liaising with stores teams to assist in risk assessing and completing actions assigned in any incident review.

This role has a number of stakeholders at all levels both internal and external. The Healthcare Area Manager needs to be adaptable in communication styles and credible in delivery managing a broad range of experience and qualifications

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. As the Healthcare Area Manager, you will have the freedom and autonomy to create plans and coach store teams to deliver in role.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

Discretionary company bonus

Company pension up to 7% matched

Company Car allowance of £5,700

15% colleague discount in store and online

Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves