privateCloses in 28 days

Health Clinic Specialist

Boots.com

South West LondonView on map(opens Google Maps in a new tab)

Salary

£13.56 to £15.59 an hour

Contract

Not specified

Hours

Not specified

Closing date

8 December 2026

28 days left

Job description

The hourly rate for this role is £13.56 and up to £15.59 across selected locations within London.

Are you passionate about customer care and delivering Healthcare services? We are looking for team members who are passionate about Healthcare that are keen to learn a new skill and help deliver our earwax removal service to the local community.

You will go through specialist training to understand how to complete the ear wax removal process. Your role will be to greet customers, verify their details, complete an ear health questionnaire with the customer, look inside the ear(s) using a camera, and then to use specialist micro-suction equipment to gently remove ear wax from the customer's ear(s) to improve their hearing. You will complete our healthcare training programme to enable you to advise customers with their healthcare needs and will also:

  • Greet customers and verifying their details
  • Manage the appointment booking process
  • Explain the earwax removal procedure to customers
  • Remove earwax following current guidelines
  • Record clear and accurate medical notes
  • Follow Standard Operating Procedures and follow health and safety standards
  • Order and maintain stock
  • Work with wider healthcare professionals (e.g. audiologists and GPs) to escalate queries and signpost into other healthcare services
  • You will go on the Healthcare Advisor Programme and support future Pharmacy Services in-store

These are the essential skills or experience needed to succeed in this role.

  • Five GCSEs or equivalent
  • A passion for customer care and working in Healthcare
  • Able to deal kindly and sensitively with anxious / distressed people
  • Communicate and listen effectively
  • Passion and energy to deliver excellent patient care
  • Able to respond to changing work force demand and service needs
  • Digitally savvy and comfortable using a smartphone and navigating technology
  • Prepared to learn and motivated to complete a Healthcare training programme (NVQ2 or equivalent)

It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

  • Experience in a healthcare setting

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out /rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next If your application is successful, you'll be invited to an in-store interview within the net 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

Reed

First seen

10 November 2026

Last checked

10 November 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

B
Boots.com

private

This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.

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