Health Care Support Worker (Ophthalmology)
Chelsea and Westminster Hospital NHS Foundation Trust
London, SW10 9NHView on map(opens Google Maps in a new tab)
Salary
£31,554 to £33,270
Contract
Permanent
Hours
Not specified
Closing date
17 November 2026
3 days leftJob description
An exciting opportunity has arisen for a Health Care Support Worker role working within the Ophthalmology Clinic at Chelsea and Westminster Hospital. ...
- Under indirect supervision take and record the patient's observations (e.g. visual checks, intraocular pressures) as required and inform the Registered Nurse of any observed changes in the patient's condition. See Skills Sheet/Competency booklet for further details
- Work with the patient to meet and record their specific needs. Report any changes identified to the nurse in charge and accurately record on the relevant patient charts.
- Support the Clinical Nurse Specialists in their clinic.
Please see the Job Description for full detailed information
- Working under the direction of a Registered Nurse (RN), midwife or Nursing Associate (RNA), participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients, providing 1-1 patient centred care and caring for patients undergoing procedures.
- Demonstrates own duties to new starters and supervises work of students, undertaking a buddying role for new Health Care Support Workers
- Frequent exposure to emotional/distressing events, e.g., breaking of bad news.
- Following appropriate training and competency sign-off, the post holder will assist with ophthalmology investigations and clinical activities, which may include
- Measuring and recording visual acuity (VA).
- Undertaking intraocular pressure (IOP) measurements using approved equipment
- Assist with opening and preparing ophthalmology clinic rooms before patients arrive.
- Check that clinical rooms are clean, tidy and ready for use.
- Ensure that required equipment is available and functioning correctly.
- Prepare the clinical environment and equipment for procedures.
- Assist registered nurses and medical staff during procedures following appropriate training.
- Support patient preparation and positioning.
Please see the Job Description for full detailed information of the role responsibilities working within the ophthalmology clinic.
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.
We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Trust Values
Essential
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Open, welcoming and honest
- Unfailingly kind, treating everyone with respect, compassion and dignity
- Determined to develop our skills and continuously improve the quality of care
Education and Qualifications
Essential: - Completion of Care Certificate (Based on the standards set by Health education England, Skills for Care and Skills for Health).
Desirable: - NVQ in healthcare
Experience
Essential: - Demonstrable previous experience within a carer role/setting; - Evidence of continuing development; - Experience providing customer care
Desirable
- NHS experience in relevant specific area/dept - Ophthalmology or Private experience in relevant specific area/dept - Ophthalmology
- Experience providing customer care
Skills and Knowledge
Essential
- Advanced caring skills competently organise and carry out designated work load within scope of previous training.
- Ability to provide individualised care and empathy
- Good organisational skills
- Able to communicate effectively
- Ability to work in a team
- Keyboard/IT clerical skills
- Housekeeping skills
- Demonstrates an awareness of the important of confidentiality / privacy and dignity
- Able to demonstrate knowledge of equality and diversity
Desirable: - Knowledge of Aseptic Non Touch Technique; - Venepuncture
Personal qualities
Essential
- Kind, caring attitude
- Reliable/sensitive and personal Integrity
- Flexibility in shift and working patterns to meet the need of the service
- Insight into other roles within the department
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
3 November 2026
Last checked
3 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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