Health Care Assistant

• Patients
• GP, AP, nurses and other Surgery staff

• To undertake a variety of delegated duties that are within the guidelines and protocols set by the Surgery.
• To deliver a high standard of patient care as indicated in the care plan, reporting back as required.
• Participate in the care of patients with long term conditions.
• If competent, undertake reviews of patients with long term conditions e.g. diabetes, following Surgery guidelines and protocols, and reporting back to the senior nurse.
• Engage in health promotion activity, giving life style advice to patients and carers according to Surgery policies, procedures and guidelines.
• Undertake delegated nursing and rehabilitation procedures, for example:
• Phlebotomy
• INR testing
• Blood Pressure measurement
• Dressings
• Administer seasonal flu and other vaccinations and injections under PSDs.
• ECG recording
• Ear Syringing
• Diabetic Foot Checks
• Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care.
• Recording clear and contemporaneous consultation notes to agreed standards.

• Awareness of and compliance with all relevant Surgery policies/guidelines, e.g. confidentiality, data protection, health and safety.
• Assisting in the assessment and surveillance of patients health and well-being.
• Chaperoning duties.
• Daily clearing and restocking of clinical rooms.
• Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations.
• To undertake any other duties commensurate with the post holders grade as agreed with the Nurse Manager or Surgery Manager.
• Contribute to service developments as requested.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Contributing to the development of computer-based patient records.
• Contributing to the summarising of patient records and Read-Coding patient data, contributing to the maximum Surgery performance under QOF.
• Attending training and events organised by the Surgery or other agencies, where appropriate.

Essential

• Patient focused and compassionate about delivery of safe and effect care.
• Ability to demonstrate commitment to Mendip Vales ethos and values
• Resilient and flexible to meet service needs

Essential

• Practical nursing skills e.g. phlebotomy, basic observations including temperature, pulse, respiration rate and blood pressure, IM injections.
• Experience of working with people with long term conditions or older people.
• An appreciation of the nature of GPs and General Practices