Health Care Assistant

• Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height, weight, BMI, peak flow.
• Phlebotomy and specimen handling; urine dipstick and point-of-care tests as trained.
• ECG recording.
• NHS Health Checks and lifestyle brief interventions (smoking cessation,alcohol screening, weight management, physical activity advice).
• Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
• Immunisations support within scope and training.
• Chaperoning and assisting with procedures.
• Long-term condition recall support.
• Health promotion, signposting to other services.

• To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
• To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
• To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.

• Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height, weight, BMI, peak flow.
• Phlebotomy is an essential and mandatory component of this role, fundamental to the delivery of safe and effective clinical care. The postholder must be competent in accurate blood collection techniques.
• ECG recording.
• NHS Health Checks and lifestyle brief interventions (smoking cessation, alcohol screening, weight management, physical activity advice).
• Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
• Vaccination support within scope and training.
• Chaperoning and assisting with procedures.
• Long-term condition recall support.
• Health promotion, signposting to other services .

• Work to practice SOPs, escalate red flags promptly to a registered clinician.
• Maintain accurate records.
• Maintain stock, equipment calibration, cold chain support, and room readiness.
• Comply with infection prevention and control, waste disposal, sharps safety.
• Participate in audits and quality improvement projects.
• Safeguarding: identify and escalate concerns in line with policy; record accurately.

• Prepare clinics, manage recalls, send patient communications (SMS/letters), and support data quality/QOF.
• Liaise with colleagues.
• Support equitable access for vulnerable groups with reasonable adjustments.

• Work under the direction of a registered clinician.
• Seek guidance when unsure; participate in supervision, debriefs, and annual appraisal.
• Maintain confidentiality and up hold GDPR/IG requirements.

• Statutory/mandatory training.
• Under take role-specific training.
• Participate in CPD and competency sign off; track learning against the Primary Care Core Capabilities Framework.

• Education: Care Certificate
• Experience: Direct patient care in a health care setting (e.g.,community, primary care,or acute).
• Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation. PLEASE NOTE PHLEBOTOMY IS A MUST FOR THE ROLE
• IT: Confident with clinical systems
• Communication: Clear, compassionate communication, able to use interpreters and accessible information when required.
• Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
• Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.

Essential

• Person specification Essential
• * Education: Care Certificate
• * Experience: Direct patient care in a healthcare setting (e.g., community, primary care, or acute).
• * Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
• * IT: Confident with clinical systems
• * Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
• * Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
• * Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.

Desirable

• Desirable
• * Primary care experience and familiarity with QOF/NHS Health Checks.
• * Training in wound care, foot checks, smoking cessation brief interventions.
• * Experience supporting vaccination clinics and cold chain processes.
• * Understanding of health inequalities and reasonable adjustments for priority groups.
• * Full UK driving licence/access to transport for occasional off-site work.