Head of Supportive Care

We are looking for an experienced senior leader who can demonstrate:

Lead the development and delivery of the Supportive Care Services

Departmental Plan in line with the Hospice Strategy 2026 - 2031.

Develop innovative approaches to supportive and rehabilitative

palliative care that increase reach, accessibility and impact.

Contribute to organisational planning, governance, quality improvement

and business development initiatives.

Ensure services support the Hospice vision that everyone with a

life-limiting illness is supported to live well until the end of life.

Champion the Hospice values of compassion, advocacy, justice, quality

and respect for human dignity.

Lead the development

and transformation of integrated supportive care services across inpatient,

outpatient, and community, virtual and volunteer-led settings.

Drive innovation,

service redesign and the expansion of supportive care, rehabilitation and

wellbeing services to improve access, outcomes and sustainability.

Ensure services are

responsive to the needs of diverse and underserved communities, reducing health

inequalities and improving equitable access to hospice care.

Develop strategic

partnerships with healthcare providers, commissioners, community and voluntary

sector organisations to strengthen service delivery and community engagement.

Lead initiatives that

raise awareness of hospice services and support the co-production of services

with patients, carers, volunteers and community stakeholders.

Provide strategic

leadership for volunteer services, expanding volunteer-led programmes and

demonstrating their impact through measurable outcomes.

Identify opportunities

for service growth, research, external funding and new models of care that

extend the reach and impact of hospice services.

Represent the Hospice

at local, regional and national forums, promoting excellence in supportive and

rehabilitative palliative care.

Act as the Hospices

Designated Safeguarding Lead for adults and children.

Provide strategic

leadership and expert advice on safeguarding across all Hospice services.

Lead the development

and implementation of safeguarding policies, procedures and governance

frameworks.

Ensure effective

management of safeguarding concerns, working closely with statutory and partner

agencies.

Promote a culture of

safeguarding, dignity and inclusion across the organisation.

Monitor safeguarding

compliance, training, audits and organisational learning, providing assurance

to senior leadership and the board.

Ensure safeguarding

practice supports the Hospices commitment to quality, equity of access and

protecting vulnerable people.

Provide strategic and

operational leadership for supportive care services, ensuring safe, effective,

compassionate and high-quality care.

Lead and develop

managers, multidisciplinary teams and volunteers, promoting a positive,

inclusive and values-driven culture.

Lead workforce

planning, recruitment, succession planning, staff development and wellbeing to

ensure services are sustainable and responsive to future needs.

Promote continuous

learning, innovation, quality improvement and reflective practice.

Ensure effective

governance, safeguarding, risk management, quality assurance and regulatory

compliance across all services.

Monitor performance,

outcomes and key indicators, using data, audit and feedback to drive

improvement and demonstrate impact.

Manage budgets,

resources and workforce utilisation effectively, ensuring value for money and

financial sustainability.

Lead the development

of volunteer contributions across supportive care services, maximising

engagement and impact.

Produce assurance and

performance reports for the Senior Management Team, Committees and Board.

Participate in the Hospice Manager On-Call rota and

contribute to organisational leadership and strategic development.

Promote evidence-based

practice across supportive care services.

Support research,

innovation and service evaluation activities.

Develop partnerships

with education providers and clinical networks.

Ensure learning from

research and best practice is embedded across services

Participate in the hospice education programme.

Founded in 1905 by the Sisters of Charity, St Joseph's Hospice provides specialist palliative and end-of-life care for the diverse communities of East London. We are committed to delivering outstanding care and creating a culture where patients, families, volunteers and staff feel valued, supported and empowered.

Our mission is to help people live as fully as possible, for as long as possible, when facing life-limiting illness.

Join St Josephs team and find out more!

Experience

Qualifications

Essential: - Professional registration in a health or social care profession; - Masters degree in a relevant subject or equivalent experience

Desirable: - Leadership or management qualification