Head of Pay Services

To be responsible for the management of the Pay Services Department ensuring the provision of a cost effective, efficient and responsive service focused on achieving a high level of customer satisfaction through a competent, committed team.

The post holder is the lead specialist for all payroll matters and provides technical advice on all matters relating to payroll, pensions and expenses including the interpretation of national and local policies.

For full duties and responsibilities please refer to the attached document entitled Job Description.

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Qualifications

Essential: - Masters level qualification in Payroll Management or proven relevant experience; - CIPP Qualified with significant post qualification experience.

Knowledge

Desirable: - NHS or healthcare experience.; - Expert-level knowledge of Agenda for Change, NHS terms and conditions of service, including pay, allowances and deductions.