Head of Hospitality & Facilities
East Cheshire Hospice
Macclesfield, SK10 3DRView on map(opens Google Maps in a new tab)
Salary
£50,000
Contract
Permanent
Hours
Not specified
Closing date
29 November 2026
14 days leftJob description
Great people. Outstanding hospitality. A well-cared-for environment. A job that really matters. Were looking for an experienced and enthusiastic Head ...
Were looking for someone with experience in
facilities, catering operations or a related environment who is a great people
leader, highly organised and passionate about quality. Most importantly, youll
understand that every meal, every welcoming space and every well-maintained
facility contributes to the wellbeing of patients and their families.
- To lead the Hospitality (inc. Catering and Housekeeping) and Maintenance functions to support the Hospice in providing the highest level of care for patients and their families.
- To proactively ensure the maintenance and development of the land, building and equipment infrastructure via appropriate third-party suppliers
- To ensure the provision of Health and Safety (including food safety) advice and guidance to the organisation in accordance with statutory requirements and established best practice.
3. Duties
The duties can be split into six main areas of work:
To demonstrate clear, supportive, and effective leadership.
Together with the other heads of department (Clinical, Finance, Income Generation, Workforce and Information Technology):
o participate in shaping, delivering and disseminating the organisations strategic priorities
o Problem-solve at operational level
o Feed into senior management deliberations on continuous improvement initiatives
Ensure the facilities and hospitality teams are well led, have the training they need, and the equipment required to do their jobs effectively.
To keep the Senior Management informed of changes to legislation
Manage the catering, housekeeping and maintenance teams within the Hospice including carrying out appraisals, managing sickness absence and holidays.
To attend, and participate in, appropriate management meetings and other relevant committees as required.
To work with the Chief Executive in the preparation and agreement of annual budgets for the business plan
To continuously seek to maintain and improve own level of skills and undertake learning and development as appropriate.
To manage and develop own team members to ensure their performance meets the current and future needs of the Hospice.
To be responsible for the fleet management and purchasing of Hospice vehicles
- To be the responsible person for all fire policies and procedures and carry out all staff mandatory fire training and evacuation drills and maintain the supporting documentation
- To liaise with external agencies/ appointed Health and safety consultants, including HSE, fire service and environmental health on relevant matters that affect the Hospice, and to ensure that any legal or other requirements are complied with
Ensure that annual risk assessments, fire risk assessments and fire drills are conducted at all Hospice premises.
Ensure all COSHH materials are managed appropriately and in accordance with regulations.
Action risk and health & safety monitoring/reporting processes and ensure appropriate documentation is maintained.
Participate in joint senior management meetings where prioritisation of health & safety risks and audits are discussed.
- Manage and continuously improve the Hospices planned preventative maintenance programme for the building, infrastructure and services to meet its current requirements and anticipate future needs and developments.
- Maintain oversight of all legally required inspections, testing and servicing of the Hospices premises, plant and equipment, ensuring these are completed at the required intervals and appropriate records and certificates are retained.
- To be responsible for issuing day-to-day requests for repairs at the Hospice and shop sites for action by the maintenance personnel and/or outside contractors and ensuring that the external environment is clean and safe
- Identify, monitor and review all day-to-day service contracts and, when required, work with medical equipment by agreement.
- To manage the security arrangements including the effective operation of the site CCTV system, fire and intruder alarm systems and that these comply with appropriate standards
Monitor and maintain a service and testing schedule for all relevant equipment, including PAT testing, and plant in use at the Hospice and shops and ensure that adequate contracts are in place.
Keep records of equipment servicing and testing, bringing any additional action required to the attention of the Chief Executive
Based in Macclesfield, East Cheshire Hospice provides specialist care and support for adults with life-limiting illnesses and their families, both at the Hospice, in their own homes and within the community. Our focus is on helping people live as well as possible, with comfort, dignity and compassionate support.
Qualifications
Essential: - GSCE/functional maths and English or equivalent; - Health and Safety qualification e.g., Minimum Level 2 IOSH or equivalent.
Desirable: - Project Management Qualification; - NEBOSH
Experience
Essential
- Previous experience in a Catering Operations or Facilities role
- Carrying out risk assessments
- Implementing health and safety policy
- Managing service and supplier contracts
- Line management
- Experience of procurement and budget management
Desirable
- Delivering health and safety training to staff and volunteers
- Experience of project management
- Experience of contract tender and selection process
- Vehicle Fleet Management
Skills, Knowledge & Special Aptitudes
Essential
- Understanding of current health & safety and food safety legislation, guidance and best practice
- Ability to motivate and manage staff.
- Ability to manage time effectively, be self-motivated and meet deadlines
- An understanding of security requirements, data protection and confidentiality.
- Excellent organisational skills
- Excellent written and verbal communication skills
- IT literate
- Ability to prioritise duties in unexpected situations
- Ability to negotiate with outside contractors to achieve cost effective solutions/remedies
- Flexible approach to work
- Motivated and enthusiastic
- Ability to travel independently between Hospice and retail outlets.
Desirable: - Knowledge of health and safety legislation applicable to health care and retail environments.; - Awareness of Hospice services and how they operate.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
12 November 2026
Last checked
15 November 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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