Head of Hospice Rapid Access Services (HRAs)

The team facilitate rapid discharge from hospital or provision of care in the community for people with a primary health condition who are rapidly deteriorating, and within the last weeks of their life. This plays a critical role in ensuring people approaching the end of life receive compassionate, coordinated care in their preferred setting.

This involves a clinical assessment and regular review of care, with brokerage for provision of personal care at home, Nursing Home, or Inpatient stay at the Hospice.

This is an exciting opportunity for a senior leader to manage the fully established team of clinicians and care coordinators.This is a demanding and fast paced role, which would suit someone who can work at pace, manage competing priorities, and solve complex scenarios.There is a high degree of collaborative working required with our colleagues in the community, the acute trust, the ICB and Adult Social Care.

This role reports directly to the Director of Care and is responsible for oversight of all processes and performance of the Hospice Rapid Access team and direct line management of the staff in the team.

We are seeking someone with a strong passion and drive for excellence, who can work using their own initiative, to inspire and develop high performance in teams.Excellent communication and presentation skills essential.

The Head of Hospice Rapid Access plays a key role in ensuring Farleigh Hospice can meet growing demand for end-of-life care across Mid Essex. Based in Chelmsford, the post-holder will lead the Rapid Access to End-of-Life Care Team, coordinating urgent care packages and placements for patients who are rapidly deteriorating and entering the dying phase. The service also provides vital support to families and carers.

The successful candidate will be an empathetic and effective leader with excellent communication skills and a passion for service improvement. They will build strong relationships with healthcare and social care partners to ensure coordinated, person-centred care and support Farleigh Hospice's position as an integral part of the local health and care system.

Working within Farleigh Hospice's "One Team" approach, the post-holder will collaborate across clinical and non-clinical services to deliver the best outcomes for patients and families. The team includes Rapid Assessment and Discharge Nurses/Clinicians, Care Coordinators and an Administrator, with support from locality teams, the Inpatient Unit, Bereavement Services, Education and the Medical Team.

The role also includes supporting service delivery through flexible workforce management where required to maintain safe, high-quality patient care. Farleigh Hospice is committed to leading excellence in palliative and end-of-life care, enabling patients to receive the best possible care in the setting that best meets their needs and wishes.

Lead a high-performing multidisciplinary team to deliver responsive, person-centred end-of-life care, ensuring excellent patient outcomes, service improvement, and strong partnership working.

We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.

If you require further information, please view the job description or contact the recruiting manager Ellie Miller, Director of Care at ellie.miller@farleighhospice.org for an informal chat. Informal visits are encouraged.

(Please note If we receive a high number of applications, we will close the vacancy before the closing date)

Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period.Positions may be subject to DBS Disclosure.Charity Registration No: 284670

Experience

Skills/Ability/Knowledge

Desirable: - Knowledge of statutory and/or commissioned acare pathways including continuing health care and adult social care; - Driving licence and car owner

Qualifications