Head of Capacity and Flow

• To be familiar with and adhere to the policies and procedures of the Trust. Behave and act at all times in accordance with the Trust Values.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To participate fully in the performance and development review (appraisal) process and undertake Continuing Professional Development as required.
• To participate in surveys and audits as necessary in order to enable the Trust to meet its statutory requirements.
• To be aware of the Trust's emergency planning processes and follow such processes as necessary, in the event of an unexpected incident.
• This job description is not exhaustive. Staff may be required to undertake any other duties at the request of the line manager, which are commensurate with the band, including project work, internal job rotation and absence cover.

Essential

• Relevant clinical qualification BSc or first degree in nursing / health related subject
• Relevant post registration clinical qualification
• Management qualification or equivalent level of experience
• Masters degree or equivalent level of experience and knowledge

Essential

• Experience at a senior level in relevant practice
• Experience of managing site and discharge teams
• Prior achievement in devising effective strategies to manage patient flow
• Evidence of operational and budget management
• Experience of cross organisational working with partner agencies (ie with CCG/LA colleagues and voluntary sector
• Evidence of leading successful teams
• Evidence of professional leadership
• Experience of managing practice performance
• Evidence of implementing innovative practice
• Evidence of working and managing across all disciplines

Essential

• Good working knowledge of Clinical Governance and patient quality initiatives
• Current knowledge of health policy and national priorities.
• Knowledge of developments in healthcare, including patient safety, patient flows improvement programmes
• Knowledge of workforce/nursing developments, patient flows and discharge
• Excellent interpersonal skills and team work
• Evidence of effective verbal and written communication skills
• Evidence of complex problem solving skills and ability to effectively prioritise own and others workload
• Ability to influence and persuade others in the promotion of quality patient care
• Ability to resolve conflict
• Ability to make decisions and be accountable for them
• Expertise in the management of patient flows (site and discharge)
• Ability to work across professional and organisational boundaries as a key enabler for emergency care delivery
• A working understanding of delivering the NHS constitutional standards (4 hour Emergency Care standard, 18 weeks RTT and prioritising cancer access for patients)
• Ability to compile, analyse and disseminate complex information.
• Ability to plan own and teams workload and manage time efficiently
• Highly motivated
• Positive attitude
• Proactive approach
• Lateral thinking