HCA/Phlebotomist

Health Care AssistantSummary

To provide and maintain a high standard of nursing care for patients as

well as providing nursing assistance to the doctors and other members of the

primary healthcare team. The duties will include a variety of tasks, and any roles

agreed between the nurse and doctors as appropriate, having regard to current

training. The post-holder will contribute to the effectiveness of the team.

Take a holistic approach to lifestyle advice on diet, smoking, alcohol intake

and exercise.

Undertaking long-term condition health checks and liaising with the relevant

nurses.

Ensures awareness of statutory and local clinical protection procedures,

including systems of referral. Ability to recognise signs and symptoms of child

abuse.

Able to perform Cardio-pulmonary resuscitation according to current UK

guidelines.

Ability to obtain and document informed consent (either verbal or written).

Ensure infection control guidelines are maintained.

Confidentially of information gained at work must be always preserved.

Carry out other duties as required which are commensurate with the skills and

knowledge required by the post, and for which training has been provided.

Phlebotomy

Summary - Working strictly in accordance with specific practice guidelines and

protocols, the post-holder will be responsible for performing venepuncture to obtain

blood samples from patients only who have a request form.

Obtaining consent from the Patient to collect blood sample.

Confirmation of the Patients identity by obtaining their full name, date of

birth and address.

Ensuring the patient is as comfortable and relaxed as possible.

Collection of samples(s) of blood in accordance with training and

procedures.

Ensuring samples are stored appropriately.

Accurate, legible labelling of all samples to confirm patient identity.

Checking patient identification against GP/nurse request and confirming with

patient whenever possible.

Recording collection of blood sample in Patients electronic record in

accordance with practice procedure.

Communicate effectively with patients, recognise peoples needs for

alternative methods of communication and respond accordingly.

Ensuring that samples are dispatched to the appropriate laboratories in a

timely fashion.

Understand and adhere to infection control guidelines.

Ensuring that anomalies are reported to a senior member of staff.

Notify GP/nurse of any significant patient issues.

Liaising effectively with the wider team.

Report any clinical or environmental concerns where appropriate.

Check restocks and rotate stock.

Ensure knowledge and compliance of practice policies and procedures.

Input of all patient contact using the clinical system after training.

Demonstrate a working knowledge of practice policy on information

governance.

Developmental

Contribute to the assessment of service needs.

Assist patients to identify their health needs.

Contribute a HCA perspective to the practice development plan.

Manage and organise individual patient consultations.

Aware of identification and reporting procedures related to professional

standards.

To attend staff meetings and Protected Learning Time events.

Ensure effective relationships and communications with the PHCT and other

agencies.

Support the practice clinical governance agenda.

Identify changes to clinical practice that are required to implement

evidence-based guidelines.

Educational

Identify personal development and training needs in conjunction with the

manager.

Participate in clinical supervision.

Support others with their training and development needs.

To participate in continuing education and maintain a contemporary level of

professional knowledge and skills.

Undertake mandatory and other suggested training.

Personal

Maintain good working relationships.

Take reasonable care of his/her own safety and that of other persons who

may be affected by his/her act or omission.

Co-operate with the practice team members to adhere to statutory

regulations/policies, codes of practice and safety rules.

We are a highly regarded Practice with excellent patient feedback. Our Friends and Family Surveys reports patients scoring >95% extremely likely or likely to recommend the Practice.

Benefits include NHS Pension Scheme, Cycle to Work scheme, regular team meetings and biannual team morale building days and other social events.

Qualifications

Experience