Gynaecology Clinic Assistant

Islington GP Group Limited, trading as Islington GP Federation (IGPF), is a

rapidly growing organisation representing the interests of general practice in

Islington.

Gynaecology Collaborative, as part of the IGPF, was launched on 1st October

2020. It is a collaboration of multiple providers joining up primary, secondary,

and community care. The aim of this service is:

To provide a robust single point

of access for gynaecology referrals

To ensure the patient is seen by the

right clinician with the right skills in the right environment through

effective triage

To support management of adult

gynaecological conditions in a non-acute setting

To ensure there is access to

diagnostics to enable effective management

To improve the patient journey

through the development of safe and effective integrated

care pathways between primary, community and secondary care

services.

To enable consistent

standards in the management

of gynaecological conditions and improve health outcomes.

Develop and provide a feedback

mechanism to improve the skills and knowledge of referring clinicians and so

increase the proportion of patients managed in primary

care.

Islington GP Federation (IGPF) is a

growing organisation representing 31 practices; we have established ourselves

as a leader in new ways of working, including running Islingtons extended

access primary care services (I: HUB) as well as supporting the Islington

Primary Care Networks (PCNs). Our current range of services include the

Extended Access Service, I: HUB, Community Ear, Nose and Throat (ENT),

Integrated Community Gynaecology, practice-based pharmacists and a range of

practice support mechanisms.

IGPF works very closely with a range

of partners including the regional commissioning group, NHS England, Healthy

London Partnership, Public Health, local hospitals such as UCLH,Whittington

Health and the London Borough of Islington.

IGPF is the host organisation for the

Primary Care Network (PCN) workforce and the Islington Training Hub and has

been working for over three years to create training and development programmes

that meet the needs of staff working in primary and community care settings.

IGPF runs four Islington GP

Practices-Northern Medical Practice, Barnsbury Medical Practice, City Road

The post

holder will work under clinical supervision, supporting the Gynaecology service

GPs and Consultants in community-based clinics. The primary function is to

assist the clinicians in the delivery of safe and efficient care to the

patients.

involves assisting clinicians managing clinical sites, alongside administrative

tasks that support patient care and the smooth running of clinics.

The post

holder will be primarily based at clinic sites and will be required to work

across different locations as needed to support the service. This is a

site-based role rather than a Head Office-based position, and flexibility to

work across clinic locations is an essential requirement.

the receptionist in managing patient arrivals at clinic sites, including

signing patients in and rebooking those who did not attend (DNA).

patients with booking, cancelling and rebooking appointments at clinical sites.

Contact

patients to confirm appointments for the current and following week, as

instructed by the line manager.

Act

as a chaperone when required.

Assist

clinicians during procedures, ensuring that the appropriate equipment is

readily available and room is prepared.

as an infection control assistant by supporting clinicians during clinic

sessions, ensuring that rooms and any areas accessed by patients are sanitised

after each use, and that equipment is cleaned to prevent contamination.

Be

responsible for daily, quarterly and yearly IPC checks at clinical sites.

with the labelling, recording and dispatching of specimens and samples taken

during clinic.

with safety-netting searches to track laboratory results and ensure they are

received promptly to prevent delays in patient care.

Action

follow-up instructions in line with GP consultation notes, including discharge

letters, secondary care referrals, follow-up appointments and chasing the

receipt of investigation results.

Undertake

a wide range of administrative duties, ensuring that all information is managed

correctly, filed appropriately and followed up as required.

Act

in an administrative capacity when no clinics are running or as instructed by

the line manager.

Be

responsible for completing weekly checks on emergency medicines and equipment

held at clinic locations.

the direction of the Service Manager, support stock management, including

stock-taking, monitoring stock levels and ordering supplies as required.

Undertake,

record and follow guidelines for tasks for which you have received appropriate

training.

Maintain

confidentiality of information relating to patients, relatives, staff and the

practice.

Take

the necessary precautions when transmitting information and understand the

relevance of, and comply with, GDPR.

Demonstrate

flexibility in working across different clinic sites and moving between

locations as required to meet service needs and support the delivery of patient

care, as directed.

Act

in a professional and calm manner at all times.

Treat

colleagues, patients and relatives with respect and dignity.

De-escalate

conflicts or challenging situations promptly and effectively.

Undertake

any other duties appropriate to the role, as directed by the line manager.

recognising their needs for alternative methods of communication.

Personal and people development

and performance, including participating in supervision.

personal development.

responsibilities of individuals working in the Community Gynaecology

service.

service and the role of a basic Chaperone/ HCA

Health, safety and security

workplace according to practice guidelines.

undertake them in a way that manages the risks.

maintain work areas in each clinical room so that they are clean, safe and

free from hazards reporting of any potential risks identified, including:

equipment and work surfaces

infection control measures

vaccines and drugs within area of responsibility

resuscitation to be able to undertake initial actions as appropriate

statutory local guidance and referral criteria

processes and highlight any area of concerns to the appropriate clinicians

and/or managers

Know the health and safety policies

and procedures within the workplace, including fire procedures, maintaining

documentation, monitoring and maintaining of equipment and furniture within

your area of responsibility

Use the computer monitor safely and in

line with patient confidentiality protocols

Be able to identify the risks to

health of microbiological and chemical hazards within the working environment

according to the Control of Substances Hazardous to Health

Service improvement

clinical audit

of current and new services and other initiatives

for health information leaflets

risk in the care of patients

governance systems

in the team

and available in the treatment and consulting rooms

and bring to the attention of more senior staff any specific risk

situation

whistle-blowing policy, available in the practice staff handbook

Equality and diversity

people's rights, interpreting them in a way that is consistent with

procedures

patients and carers

regarding child abuse, family violence, vulnerable adults, substance abuse

and addictive behaviour

In the course

of seeking treatment, patients entrust us with, or allow us to gather,

sensitive information in relation to their health and other matters. They do so

in confidence and have the right to expect that staff will respect their

privacy and act appropriately.

Islington GP Federation (IGPF) is a

growing organisation representing 31 practices; we have established ourselves

as a leader in new ways of working, including running Islingtons extended

access primary care services (I: HUB) as well as supporting the Islington

Primary Care Networks (PCNs). Our current range of services include the

Extended Access Service, I: HUB, Community Ear, Nose and Throat (ENT),

Integrated Community Gynaecology, practice-based pharmacists and a range of

practice support mechanisms.

IGPF works very closely with a range

of partners including the regional commissioning group, NHS England, Healthy

London Partnership, Public Health, local hospitals such as UCLH,Whittington

Health and the London Borough of Islington.

IGPF is the host organisation for the

Primary Care Network (PCN) workforce and the Islington Training Hub and has

been working for over three years to create training and development programmes

that meet the needs of staff working in primary and community care settings.

IGPF runs four Islington GP

Practices-Northern Medical Practice, Barnsbury Medical Practice, City Road

Qualities/Attributes

Knowledge and skills

Desirable: - Knowledge in EMIS and Docman clinical systems; - Basic first aid knowledge; - Health and safety awareness; - Awareness of Blood Borne Viruses

Qualifications

Essential: - Good General Education

Desirable: - Qualified to NVQ level 3; - Holds a Care Certificate

Experience

Essential: - Experience within a health care setting

Desirable: - Experience in GP Practice

Additonal Role Specific

Essential: - Must be able to work across multiple community sites, sometimes at short notice.

Desirable: - Demonstrates a flexible approach to working hours, location and duties in response to operational requirements.