Group Practice Manager

Provide visual operational leadership across a designated portfolio of GP practices, ensuring effective day-to-day management of staff, resources and service delivery, including diary coordination, patient enquiries and complaints, performance management, sickness absence, annual leave, appraisals and compliance with organisational policies and procedures.

Rota planning to ensure safe staffing levels across practices, working closely with the rota team. Ensure practices consistently deliver safe, effective, and patient-focussed services where operational policies, procedures and standard operating processes are available, implemented and adhered to, identifying the need for new or updated protocols and procedures where required.

Support recruitment, onboarding and retention activities and ensure staff understand organisational objectives, performance expectations, and service standards.

Provide day-to-day leadership and management of practice teams fostering a positive, inclusive, and high-performing culture across all sites.

Lead operational governance arrangements across the portfolio of practices ensuring compliance with organisational policies, statutory requirements and NHS standards.

As the CQC Registered Manager you will ensure all regulated activities are delivered safely and effectively in accordance with CQC standards.

We are looking for Group Practice Managers who will provide senior operational leadership across a designated portfolio of GP practices. Acting as the named CQC Registered Manager, the Group Practice

Manager will be responsible for day-to-day management of practice operations, workforce, performance, patient experience, estates, business continuity, and service improvement. You will work closely with clinical, operational and corporate colleagues to maintain high standards across all sites.

Salary: £51,751.00 - £55,890.00 per annum,(DOE)

Department: Primary:Care - GP Practices

Location: There are 3 Group Practice Manager roles available.

Each role is responsible for overseeing practices in various locations as follows:

Shifts: This is a full-time role, 37.5 hours per week, (7.5 hours per day). Operational hours Monday - Friday 08:00 - 18:30

What do I need?

What's on offer?

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 2004, predominately delivering NHS contracts. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities.

We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

General Requirements

Essential: - Please refer to job description above

Desirable: - Please refer to job description above