Group Head of Application Support
The Dudley Group NHS Foundation Trust
Dudley, DY1 2HQView on map(opens Google Maps in a new tab)
Salary
£57,528 to £64,750
Contract
Permanent
Hours
Not specified
Closing date
4 November 2026
12 days leftJob description
Healthcare is changing, and digital services are at the heart of that transformation. We are looking for an outstanding applications leader to join ou...
A full list of duties and responsibilities can be found within the job description and Personal specification.
Please note - previous applicants need not apply
A full list of duties and responsibilities can be found within the job description and Personal specification.
Please note - previous applicants need not apply
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Education and qualifications
Essential: - Degree in IT or business related subject and/or equivalent experience; - ITIL Foundation; - PRINCE 2 Foundation
Desirable: - Evidence of working across multiple trusts to extensively support applications; - Experience of supporting strategic planning and delivery
Skills and experience
Essential
- Extensive experience in a senior application management role within a professional IT environment planning, installing, maintaining, and supporting business applications
- Application incident and problem management skills
- Excellent systems and business analysis skills
- Demonstratable experience of business change process analysis and design techniques
- Demonstratable experience of business process documentation techniques
- Understanding of Information Governance, Confidentiality and clinical safety aspects of application support
- Extensive experience of supporting NHS IT applications
- Demonstratable experience of specific healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), PACS (Picture Archiving and Communications System)
- Has provided line-management and provide daily operational leadership to the Applications Support team
Personal qualities
Essential
- Self-motivated and capable of demonstrating initiative to solve problems and make decisions
- Ability to work autonomously or as part of a larger team
- Supports and motivates others, encouraging them to achieve their goals, in alignment with organisational goals
Motivation
Essential
- Evidence of providing a high level of customer service to users of IT within the NHS
- Evidence of willingness to build upon existing applications support skills and experience
- Building and maintaining relationship with stake holders
Communication
Essential
- Ability to engage and influence colleagues at all levels
- Able to write and interpret reports and documents
- Able to demonstrate excellent communication skills including face to face , telephone and e-mail
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
21 October 2026
Last checked
23 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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