Greenway Receptionist/Host
BrisDoc Healthcare Services
Bristol, BS14 0BBView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
7 October 2026
7 days leftJob description
We are looking for Receptionist/Host to work at our out of hours base in Greenway. The purpose of this role is to provide a front of house reception s...
- Perform reception duties in an efficient, professional and courteous manner.
- Welcome patients in a polite and professional manner, in accordance with BrisDoc's Code of Expectations and Standards of Behaviour.
- Record patient information accurately for other team members to use.
- To ensure that all clinical staff are logged in and have all the materials necessary to work effectively.
- To check the clinical boxes and replenish from stock. Any missing items to be reported to the Shift Manager.
- To provide administrative support to the Integrated Urgent Care clinical team as directed by the Shift Manager or Assistant Shift Manager.
- To provide patients with information as directed by clinical staff.
- Ensure patients are directed to facilities as required eg toilets, breast feeding areas, refreshments.
- To answer internal calls and convey information and messages between team members in an accurate and timely way.
- To perform all necessary record keeping as required by the Shift Manager for the effective operation of the shift.
- To ensure that patient waiting areas are kept clean and tidy.
BrisDoc is a proud provider of NHS Healthcare who have been passionately delivering our mission of 'patient care, by people who care' for over 20 years.
We run an exciting range of Primary Care Services including Broadmead Medical Centre, Charlotte Keel Medical Practice, Homeless Health Service and Severnside Urgent Care. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a years to over one million patients across Bristol, North Somerset and South Glos.
We are a 'Social Enterprise' and an "Employee-Owned Business' - this means the decisions we make, are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, focusing on equality, diversity, and inclusion, looking after the health and wellbeing of our team, and improving the social and economic status of our population.
We are proud to be an organisation that 'gives back'. Our BrisDoc 'Community Fund' is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.
Qualifications and Training
Essential: - Educated to GCSE standard (or equivalent) with grade C or above in English
Desirable: - Qualification / certificates in customer service
Knowledge, Skills and Experience
Essential: - Experience of working in customer care in a front line role
Desirable: - Experience of providing reception duties; - Can self-analyse own work and performance - Ability to recognise own limitations and act upon them appropriately
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
25 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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