GPP Improvement Delivery Lead (MH)

• Management of the overarching Transformation Programme, Projects and Workstreams from set up through delivery to benefits realisation.
• Drive forward and co-ordinate the programmes of transformation activity with and across wider system partners and stakeholders, across mental health services.
• The postholder will ensure that transformation initiatives are coherent and managed using appropriate project management methodologies, service improvement tools and techniques.
• The role may include some elements of line management for new roles.
• Developing and maintaining a Programme Management framework ensuring that it is relevant and accurate and provides assurance on delivery including effective reporting locally, regionally and nationally when required.
• Implementation of programmes and project management processes including the use of Quality Improvement methodology.
• To analyse and interpret highly complex workforce and financial facts and information to optimise performance.
• To plan and implement new ways of working and facilitate collaborative working across operational service delivery and the wider local NHS and social care system. To support the development of long-term strategic plans for performance and service improvement in new areas of provision across the local health economy.

• To use expert knowledge and programme/project management skills to help the ICS and the organisation to improve services through leading key strategic change programmes and projects and quality improvement.
• To ensure engagement and coproduction of new service models with service users, stakeholders and partners across the whole pathway through the use of strong co-design, facilitation and improvement techniques and approaches.
• To lead the development of programme and project management and quality improvement approaches through excellent people management, including the leading and coaching of team members to ensure they are able to deliver the agenda. This will involve being responsible for the day-to-day range of staff matters, as well as supporting appraisals, one to ones, training and recruitment.
• Undertake analysis of complex performance data including demand and capacity data, assessment of projects and identification of system wide areas that require collaboration with external stakeholders.
• To network and build relationships with key internal and external stakeholders, to ensure they are engaged with the changes in the organisation. The role will also involve engaging effectively with all levels of clinical and managerial staff across the system to facilitate their buy-in to the change projects/programmes and their delivery.
• Develop reliable programme quality assurance with proactive monitoring of progress. Prepare programme updates to as required including key metrics and status of implementation activities
• To analyse, identify and manage dependencies, gaps and pressures within multi-faceted and complex projects and programmes across health and social care and other key stakeholder organisations.
• To interpret and deliver the core values of the organisation and adhere to policies and procedures.
• The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. The post holder will undertake such other duties as may be required appropriate with grade and experience.
• The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

Essential

• Educated to master's degree level or equivalent experience
• Recognised improvement qualification i.e QSIR Practitioner, QI Gold
• Recognised programme management / training qualification i.e., MSP.

Essential

• Significant experience of strategic programme and project leadership
• Experience of delivering successful improvement programmes of work in a complex organisation.

Desirable

• Knowledge, understanding and experience of the delivery of healthcare services in mental health and learning disability services and/or physical health services.