NHSCloses in 10 days

GP Telephonist

Gray's Inn Medical Practice

London, WC1X 8TSView on map(opens Google Maps in a new tab)

Salary

£13.00

Contract

Permanent

Hours

Not specified

Closing date

30 October 2026

10 days left

Job description

GP surgery multi-site telephonist: Opportunity to work at an expanding multi-site GP 142yr old General Medical Practice Full time £12.50 per hour Rota...

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

  • Must possess a professional telephone voice
  • Have a charismatic personality and enjoy patient communication
  • Confident and polite telephone manner with an excellent command of the English language.
  • Ability to deliver excellent patient service
  • Good interpersonal skills to be able to deal with patients at all levels
  • Ability to work in a team environment

Desirable Criteria

  • Previous experience in a GP Practice
  • Experience of using EMIS Web

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

  • Must possess an excellent telephone voice
  • Have an outgoing personality and enjoy customer contact
  • Confident and polite telephone manner with an excellent command of the English language.
  • Ability to deliver excellent patient service
  • Good interpersonal skills to be able to deal with patients at all levels
  • Ability to work in a team environment

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

Qualifications

Essential: - GCSE Grade A to C in English and Maths

Experience

Desirable: - - Experience of working in primary care - Experience of working in a GP practice

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

29 September 2026

Last checked

1 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

GIM
Gray's Inn Medical Practice

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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