GP Receptionist
The Ridgeway Surgery
Chingford, E4 7JXView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
6 November 2026
18 days leftJob description
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and ...
and welcome patients
in a warm and professional manner.
Answer phone calls promptly, ensuring excellent phone etiquette at all times.
Manage incoming and outgoing correspondence, including emails and postal mail.
Perform clerical
duties such as data entry,
filing, and maintaining records.
Action repeat
prescription requests and ensure that they are ready for collection by the
patient within 48 hours, either on
the computer or manually.
Assist with administrative tasks as required
by management.
Maintain an organised reception area, ensuring it is tidy and presentable at all times.
Ensure that all new patients
are registered onto the computer
system promptly and accurately.
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may vary from time to time under the direction of the Practice Manager, dependent on current and evolving Practice workload and staffing levels. Such duties may include (but this list is not exhaustive):
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
- Maintaining and monitoring the Practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Processing repeat prescriptions in accordance with Practice guidelines
- Processing invoices & medical reports
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stock consulting rooms as required
- Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
exciting opportunity has arisen at The Ridgeway Surgery for a committed,
enthusiastic and motivated Receptionist who would like to join our
forward thinking and friendly practice team. We are:
GMS Practice with 6,600 patients
1 Practice Manager
2 regular locum doctors
3 Health Care Assistants
2 pharmacists
1 physiotherapist
6 receptionists
2 medical secretaries
EMIS Web system
We are
looking for a team player who has experience to work in GP practice and ideally EMIS Wed user.
Experience
Essential: - Excellent communication skills; - Experience of dealing with public
Desirable: - Experience of working in primary care; - Experience of working in a GP practice; - Experience of dealing with vulnerable people
Qualifications
Essential: - No qualification requirement
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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