GP Receptionist / Administrator

Main Duties

Greeting patients and visitors in a professional and welcoming manner.

Answering telephone calls and responding to patient enquiries.

Booking, amending and cancelling appointments using the clinical system.

Processing repeat prescription requests in line with practice procedures.

Registering new patients and updating patient records.

Managing incoming post, scanning documents and filing information accurately.

Supporting clinicians and the wider practice team with administrative tasks.

Maintaining patient confidentiality and adhering to practice policies and procedures.

Mill Road Surgery,

98a Mill Road

Ecclesfield

Sheffield

S35 9XQ

Hourly Rate: £12.71

per hour

10 hours per week

Working pattern

Tuesday 13:00- 18:30

Wednesday 13:30- 18:30

There is also the opportunity for an increase in an

additional 4 hours on a Thursday (14:30- 18:30), once the successful candidate

has completed their induction and become established within the role.

Mill Road Surgery is looking for a friendly, organised and

reliable Receptionist/Administrator to join our busy and supportive practice

team.

As the first point of contact for patients, you will play an

important role in providing excellent customer service, helping patients access

the care they need, and supporting the day-to-day administration of the

practice.

Main Duties

Greeting patients and visitors in a professional

and welcoming manner.

Answering telephone calls and responding to

patient enquiries.

Booking, amending and cancelling appointments

using the clinical system.

Processing repeat prescription requests in line

with practice procedures.

Registering new patients and updating patient

records.

Managing incoming post, scanning documents and

filing information accurately.

Supporting clinicians and the wider practice

team with administrative tasks.

Maintaining patient confidentiality and adhering

to practice policies and procedures.

We are looking for someone who

Has excellent communication and customer service

Is professional, friendly and approachable.

Has good IT and administrative skills.

Can work accurately and efficiently in a busy

environment.

Can maintain strict confidentiality.

Enjoys working as part of a team.

Previous experience in a GP practice or healthcare setting

would be advantageous but is not essential, as training will be provided for

the right candidate.

At Mill Road Surgery, we pride ourselves on being more than

just colleagues; we are a close-knit and supportive team that genuinely cares

about one another. We understand that a positive working environment is

essential, and we work hard to ensure all staff feel valued, respected and

supported.

We foster a culture where everyone is encouraged to ask

questions, develop new skills and contribute ideas. Whether you are experienced

in primary care or looking to develop a career within general practice, you

will be welcomed into a team that is committed to helping you succeed.

Our staff often describe the practice as having a

"family feel", where teamwork, kindness and mutual support are at the

centre of everything we do. We celebrate successes together, support one

another through challenges, and take pride in providing the best possible

service to our patients and community.

If you are looking for a role where you can make a real

difference, build meaningful relationships and be part of a friendly and

supportive practice, we would love to hear from you.

If you are looking for a role where you can make a real

difference to patients while working in a friendly and supportive practice

environment, we would love to hear from you.

To apply, please send

An up-to-date CV

A covering letter explaining why you are

interested in the role and how your skills, experience, and personal qualities

make you suitable for the position of Receptionist/Administrator at Mill Road

Surgery.

Applications should be sent to

Practice Manager- Samantha Pilkington

Email: s.pilkington@nhs.net

We welcome applications from candidates with a variety of

backgrounds and experiences. Previous GP practice or healthcare experience

would be advantageous but is not essential, as training and support will be

provided.

Please note: Only applicants selected for interview will be

contacted.

Closing date Friday 11th September 2026

Shortlisting Monday 14th September 2026

Interview: Thursday 17th September 2026

At Mill Road Surgery, we pride ourselves on being more than

just colleagues; we are a close-knit and supportive team that genuinely cares

about one another. We understand that a positive working environment is

essential, and we work hard to ensure all staff feel valued, respected and

supported.

We foster a culture where everyone is encouraged to ask

questions, develop new skills and contribute ideas. Whether you are experienced

in primary care or looking to develop a career within general practice, you

will be welcomed into a team that is committed to helping you succeed.

Our staff often describe the practice as having a

"family feel", where teamwork, kindness and mutual support are at the

centre of everything we do. We celebrate successes together, support one

another through challenges, and take pride in providing the best possible

service to our patients and community.

If you are looking for a role where you can make a real

difference, build meaningful relationships and be part of a friendly and

supportive practice, we would love to hear from you.

Qualifications