GP Practice Manager

• Leadership and strategic development
• Operation management
• Ensure services are delivered efficiently, effectively and to a high standard
• Develop, implement and maintain robust policies, procedures and business continuity arrangements
• Oversee the day-to-day operation of both practice sites
• Provide visible, confident and effective leadership across the practice
• Lead the overall management and ongoing development of the organisation
• Work closely with the GP Partners to deliver strategic objectives and business plans
• Identify opportunities for service development, innovation, growth and continuous improvement
• Financial and business management
• Maximise income from NHS contracts, QOF, Enhanced Services and other appropriate funding streams
• Monitor expenditure and identify opportunities to improve efficiency and value
• Governance, quality and compliance duties
• Ensure the practice meets CQC requirements and all relevant regulatory standards

• 6 weeks annual leave plus Bank Holidays (pro rata)
• NHS Pension
• Free onsite parking
• Company events
• Employee Assistance Programme
• Supportive team environment

Essential

• Significant experience as a Practice Manager, Operations Manager or senior leader within primary care
• Proven experience managing large teams and complex healthcare operations
• A strong understanding of NHS Primary Care contracts, QOF and Enhanced Services
• Strong financial, business and budget management skills
• Experience of CQC inspections and regulatory compliance
• Excellent communication, leadership and people-management skills
• Experience managing services across multiple sites
• Strong digital skills and a genuine interest in technology and innovation

Desirable

• A recognised management qualification such as ILM, CMI, Diploma or Degree level.
• Experience working within a large GP practice, particularly one serving 15,000+ patients.
• Experience working within a Primary Care Network.
• Experience delivering digital transformation projects.
• Knowledge and experience of EMIS Web, Accurx, eConsult, Anima, Microsoft 365, Heidi AI