GP Human Resources Manager

The HR Manager provides a comprehensive HR service to Burney

Street Practice, operating across both our Burney Street and Wallace Health

Centre sites. The role supports GP Partners and managers with all aspects of

employment and compliance, ensuring the practice meets its obligations to

staff, patients, and regulators including the CQC.

This is a hands-on, operational role with a strategic

dimension. The post-holder will manage day-to-day HR matters, lead on policy

development and employment documentation, and maintain the governance framework

that underpins safe, high-quality care. The role requires sound employment law

knowledge, meticulous attention to detail, and the confidence to advise senior

clinical stakeholders.

Manage employee relations matters including

disciplinary, grievance, absence management, capability, and, where necessary,

redundancy and retirement processes.

Conduct informal meetings, lead investigations, and

chair or support formal hearings as required.

Liaise with external HR advisors (currently Croner) to

ensure consistent, legally sound advice.

Maintain good communication and professional working

relationships across both practice sites.

Maintain and update employment contracts for all staff

groups (non-clinical, salaried GP, and nursing), ensuring compliance with

current legislation including the Employment Rights Act.

Issue contract variation letters and new contracts as

required, working with GP Partners on key decisions.

Develop, review and implement HR policies and

procedures, maintaining the practice staff handbook on Practice Index.

Advise managers on terms and conditions of employment,

including contractual entitlements and statutory rights.

and Onboarding

Lead recruitment for non-clinical roles and support

clinical recruitment, including preparation of job advertisements, job

descriptions, person specifications, and interview materials.

Shortlist, interview, and appoint for non-clinical

roles; provide coordination support for clinical recruitment.

Manage pre-employment checks for all staff, including

right to work, DBS (including Update Service verification), GMC and Performers

List verification for clinical staff, immunisation records, and references.

Coordinate new starter inductions, including offer

letters, contracts of employment, introduction to key policies, and statutory

and mandatory training.

Records and Compliance

Maintain accurate personnel files for all staff in line

with CQC Regulation 19, NHS Employment Check Standards, and UK GDPR

Ensure DBS, revalidation, professional registration,

and right to work records are kept current and verified appropriately.

Manage absence records and support managers with

return-to-work processes.

Maintain an up-to-date HR calendar covering appraisals,

contract renewals, and recurring compliance deadlines.

and Performance

Develop and implement appraisal frameworks and

performance management policies.

Conduct appraisals for non-clinical practice staff and

support the management team and Partners in conducting appraisals for other

staff groups.

and Development

Prepare and maintain a practice training plan aligned

with strategic objectives and CQC requirements.

Coordinate statutory and mandatory training,

maintaining records of completion for all staff.

Deliver or coordinate induction training for new

starters.

Support the identification of individual and

organisational development needs.

Support the practice's compliance with CQC

requirements, maintaining relevant documentation and evidence.

Contribute to audit, risk management, and quality

improvement processes where these intersect with HR and workforce matters.

Participate in the implementation of specific projects,

procedures, and guidelines to align the workforce with organisational goals.

Support change management processes as directed by the

GP Partners.

and Rotas

Oversee staffing levels and business continuity

planning, with support from team leads and practice administrators.

Maintain oversight of the staff rota and annual leave

calendar.

This is not an exhaustive list of duties. The post-holder

may be required to undertake additional or alternative duties commensurate with

the level of skill and responsibility of the role, as directed by the GP

Partners.

Established for over 25 years,

Burney Street Practice is a two site, established and respected training

practice offering patient services to a growing list size of c.16,000.

Operating at scale, this 4 Partner teaching and training Practice is very well established and respected

and continues to explore and deliver comprehensive integrated healthcare to a

core demographic of a young university student population and young families.

collaboratively with Greenwich Peninsula, Plumbridge and Woodlands GP practices

which form the Greenwich West PCN, their Primary Care Network.

The practice is also a member of

the Greenwich Health GP Federation which is driven to provide flexible

healthcare. The Burney Street Practice is one of 4 centrally located GP hubs

which allow residents additional GP access 7 days a week.

The Practice has a clear vision

to deliver high quality care, with core values which were developed by the

whole health care team. The Partners are early adopters of NHS initiatives and

are innovative in their approach to developing patient care.

Whilst being

clinically driven, the Practice performs well financially and presents as a

strongly democratic and balanced team. There is a strong belief in investment

for non-clinical learning, development and training for all of the Practice

team.

Qualifications

Essential: - CIPD Level five or equivalent level of HR experience; - Fluent to a high standard in oral and written English

Other requirements

Essential: - Disclosure Barring Service (DBS) check

Skills

Personal Qualities

Experience

Essential: - A minimum of two years' experience in a dedicated HR role, including HR Business Partner, HR Manager or; - HR Associate; - Line management experience

Desirable: - Experience of working within NHS care