GP Health Care Assistant - GP Practice SE23

• Complete new-patient health checks according to practice protocols.
• Assist the Practice Nurse and clinical team with health promotion and disease-prevention programmes.
• Record clinical observations accurately, including vital signs, height, weight and BMI.
• Arrange routine and 24-hour blood-pressure monitoring and guide patients.
• Support clinics for diabetes, COPD, asthma and other long-term conditions.
• Perform venepuncture and, when trained, administer flu and other delegated vaccinations.
• Carry out NHS, mental-health physical-health and learning-disability health checks.
• Provide patient education, act as a chaperone, and assist with minor surgery and other procedures.
• Join Saturday-morning Extended Access Clinics, usually fewer than once a month.

• Label, record and prepare specimens for transport.
• Check emergency medicines, equipment and supplies; prepare and stock clinical rooms.
• Order and manage clinical supplies.
• Monitor and record fridge temperatures, report cold-chain breaches, and clean fridges as directed.
• Dispose of clinical waste and sharps safely, following infection-control policies.
• Maintain cleanliness, safety and infection-control standards.

• Help the wider team provide safe, effective, patient-centred care.
• Support the practices daily operations and undertake other appropriate duties.

• Assess patient needs through consultation with patients and, where appropriate, their families or carers.
• Deliver and support treatment, preventative care, health promotion, long-term condition management, and patient education under the direction of the clinical team.
• Work as an integral member of the multidisciplinary primary care team.
• Provide clinical support to Practice Nurses, GPs, and other healthcare professionals within the organisation.
• Deliver delegated clinical interventions within the scope of the role, contributing to continuity of care and patient safety.
• Act as a chaperone in accordance with practice policy.
• Ensure specimens are appropriately labelled, recorded, stored, and prepared for onward transportation.
• Assist clinicians during minor surgical procedures and other treatments as required.
• Ensure clinical waste is disposed of safely and sharps bins are managed in accordance with the Practice Infection Prevention and Control (IPC) Policy.
• Work in line with national guidance, local protocols, and practice procedures at all times.
• Maintain an up-to-date understanding of safeguarding responsibilities and comply with all policies relating to the protection of children and vulnerable adults.
• Recognise the limits of own competence and refer patients appropriately when necessary.
• Support the delivery of enhanced services and other contractual service requirements.
• Provide administrative support to the practice team as required.
• Complete all mandatory training, induction programmes, and continuing professional development requirements.
• Contribute to clinical governance, quality improvement, and patient safety initiatives.
• Maintain a clean, safe, organised, and effective working environment.

Essential

• Has completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice
• Phlebotomy certification

Essential

• Able to perform venepuncture
• Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc.
• Ability to work within own scope of practice and understanding when to refer to colleagues
• Clinical IT system user skills and thew ability to record accurate clinical notes
• Understanding of safeguarding adults and children
• Understand the requirement for PSDs and associated policy

Desirable

• Ability to undertake vaccinations
• Understanding of the principles of ECGs
• Wound care/removal of sutures and staples
• Broad knowledge of clinical governance
• Chaperone procedure

Essential

• Ability to follow legal, ethical and clinical policy and procedure
• Knowledge of and ability to work to key policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated

Desirable

• Good organisational skills
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources
• Demonstrate personal accountability, emotional resilience and work well under pressure
• Competent in the use of MS Office and Outlook