GP Assistant - Upper Eden Medical Practice

• Clinically

• Responsive - We listen, and we respond quickly in a

• One Team - We work together to provide a high-quality

• High

• Growth &

• Communities - Connecting and engaging to meet local needs

• Culling and sorting patient records and letters in preparation for summarising.
• Reviewing medical records and producing an accurate summary of the patients medical history.
• Using SNOMED coding within EMIS to record the information from patient paper medical record, or via GP2GP, into the practice clinical system.
• Auditing data collection standards in the practice.
• File patient records and correspondence in patient medical records.
• Ensure correspondence, reports, results etc. are filed in correct records.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To retrieve medical records and assist with the completion of medical/insurance records and invoicing accordingly.
• Dealing with online enquiries and CH out-of-hours reports to ensure they are directed to the appropriate department within the required timeframe.
• Coding incoming mail to ensure problems are coded properly and information is available to support continuity of care.
• Ensuring actions from incoming mail are identified and tasked to the relevant person in the practice.
• Picking up on items to be coded to secure any quality initiative payments for the practice.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• Dealing with private work associated with firearms licences, medical letters, HGV licences etc.
• Facilitation of SAR processing.
• Assisting with medical records tasks sent by the wider practice team.
• Answering patient queries received via the practice website submission form, including new patient registrations.
• To maintain the computer clinic system in an accurate and secure manner.
• To assist with the gathering of statistics and information when required.
• Liaising with ICC Hub and Hospitals regarding patient care
• Undertake any other additional duties appropriate to the post as required.

Essential

• Ability to remain calm and courteous under pressure
• Self-motivated and capable of working unsupervised
• Keen to learn and develop new skills
• Caring, approachable and sociable
• High level of organisational and time management skills

Essential

• Computer literate with excellent
• keyboard skills
• Working knowledge of Microsoft office Applications
• Attention to accuracy and detail on a consistent basis
• Good communication skills, both
• written and verbal
• Communicating with a range of
• different people & colleagues in a
• courteous and professional manner
• Able to work well as part of a team
• Able to use and work on your own
• initiative
• Ability to work in a fast paced, ever changing environment
• Good organisational skills
• Effective administrative and secretarial skills
• Ability to prioritise workload
• Ability to work under pressure and at speed
• Enthusiastic & committed to personal development