GP Assistant - Loxford PCN
Healthbridge Direct
Ilford, IG4 5EY
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
11 September 2026
9 days left
Job description
General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care, and provide a support role, carrying out administrative...
Improving patient
access and releasing highly qualified staff to
concentrate on treating
and managing patients
with more complex conditions
Improving patient
flow within surgery
hours, increasing the time efficiency of appointments, and reduction of waiting
times;
supporting patient experience by translating or reiterating information from the GP
Have a positive impact on retention and job satisfaction
Reduce time spent by GPs on managing correspondence
Check and monitor the practice incoming emails that are received in the NHS Email account, responding to patients
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes
Arranging appointments, referrals, tests and follow up appointments of patients
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultations
Support the GP with immunisations wound care
Phlebotomy and Patient Care
- Obtain informed consent from patients prior to taking blood samples.
- Confirm the patient's identity using the appropriate patient identification procedures.
- Undertake venepuncture safely and competently in accordance with practice protocols and training.
- Explain the procedure to patients and provide reassurance, particularly to patients who may be anxious or vulnerable.
- Select and use the appropriate blood collection equipment and specimen bottles.
- Recognise difficulties or complications during venepuncture and seek clinical support where required.
- Maintain patients' privacy, dignity and confidentiality at all times.
- Work within own level of competence and seek advice from an appropriate clinician when necessary.
Sample Management
- Ensure all blood samples are correctly labelled and matched to the correct patient.
- Complete the appropriate electronic or paper laboratory requests.
- Package, store and handle specimens safely and appropriately.
- Maintain specimen records ,logs where required.
- Identify and resolve discrepancies relating to specimens or escalate these appropriately.
- Ensure samples are prepared and sent to the laboratory within the required timescales.
- Liaise with laboratory and practice staff regarding specimen-related issues where necessary.
Clinical Records
- Accurately document blood collection and relevant information in the patient's clinical record.
- Use the practice clinical system appropriately, for example EMIS Web or SystmOne.
- Maintain accurate, contemporaneous and confidential patient records.
- Report any significant patient concerns or clinical issues promptly to the appropriate clinician.
Our mission in Redbridge is to strengthen, develop
and support local general practice, to enable the delivery of high-quality care
to local people. We are in the very fortunate position where all 4 of the
Primary Care Networks (PCNs) in Redbridge are working together as part of the
Redbridge-wide GP federation Healthbridge Direct.
This means we can build strong clinical teams
within and across the PCNs. We are now at the very start of an exciting
journey of building a team of over 100 additional clinical roles to support and
enable the delivery of services within each of our 4 PCNs. We are
building teams within and across the PCNs to enable peer support and team
working both within and across professions.
We have a unique opportunity in Redbridge to
create something special and we want you to be part of it. We have the
infrastructure, the relationships and the potential to create a team that will
make a significant difference to GP practices, to outcomes for local
populations, and to individual lives for patients across Redbridge.
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent
- Experience working in healthcare
- Recognised Phlebotomy Venepuncture
- Evidence of Practical Competency in Venepuncture
Desirable
- Intermediate level office software programmes e.g Microsoft Office
- Experience working within primary care
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- Knowledge of EMIS web clinical system
Desirable
- Knowledge of databases
- Customer Service Training or formal reception training
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policies and procedures
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
26 August 2026
Last checked
28 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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