General Practice Manager

In addition to overseeing the operational aspects of the practice,

this role is responsible for business development, performance management, HR

functions, supporting the premises/facilities management, complaints process

and ensuring CQC and regulatory compliance.

Supported by a full-time Practice Manager and a Service

Improvement Manager, the General Practice Manager will provide advice and

guidance to the partners and team, developing systems that support excellent

patient care, whilst maintaining a happy and effective working environment. They

will also work collaboratively with the PCN, ICB and PPG.

The successful candidate will be innovative and forward thinking

with strategic vision. They will have confident approach and be proactive and

solutions focussed.

Experience of managing a large team and knowledge and skills in

the areas of project management, HR, compliance and change management is

There

will be a handover from the current Managing Business Partner for as long as is

mutually agreed.

a) Oversee the

management of the day-to-day operations of the practice, ensuring that staff

achieve their primary responsibilities.

b) Oversee the HR

processes, including recruitment, relevant checks, contractual issues,

appraisals and staff performance.

c) Workforce

planning to ensure a good skill mix with staff having the appropriate level

of training to enable them to carry out their individual roles and

responsibilities effectively.

d) Ensure

employment law and legislation is adhered to.

e) Liaise with

the Primary Care Network (PCN) and locality commissioners, attend meetings

and promote collaborative working.

f) Provide support and advice to the partnership and

keep them updated on practice matters.

g) Keep up to

date with developments and changes within primary care.

h) Manage payroll and

pensions, ensuring accurate reporting and submissions.

i) Work closely

with the Partners on financial planning, budget setting and forecasting.

j) Ensure the practice explores all opportunities to

maximise income and reduce expenditure.

k) Ensure

Quality and Outcomes Framework (QOF) and commissioned service targets are

met.

l)Oversee the significant event and complaints

processes, in line with current legislation and guidance.

m)Manage

contracts and maintenance for services and equipment.

n) Oversee the

review and update of all practice policies and procedures.

o) Lead and

coordinate projects within the practice.

We have a stable partnership of 6 partners and a team of just

under 40 staff, providing care to approximately 15,000 patients.

We are a highly respected Teaching practice and are also involved in student nursing training.

The practice is the second largest practice within the Southport & Formby Primary Care Network (PCN) which is made up of 14 local GP practices, working together with the aim of improving healthcare for the community and reducing health inequalities for its 128,000 patients.

We provide the Enhanced Health in Care Homes agenda on behalf of the PCN, for Formby CQC registered care homes.

Our CQC rating is Good (2016).

Qualifications

Essential: - Literacy and numeracy skills sufficient to manage a small to medium sized business

Desirable: - Educated to degree level in healthcare or business; - Leadership and/or management qualification

Experience