General Practice Assistant (Non-Clinical)

These

areas are not representative of the whole scope of the role and other work may

be included into the remit of this post as needed.

At all

times, the post holder must act in a manner consistent with the code of conduct

and appearance representing School Lane Surgery, Breckland Alliance and the

NHS.

Job

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Working with on-call team, ensuring the daily requests for GP

appointments are dealt with accuracy and in a timely manner.

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Adapting to

individual clinicians as you work alongside the on-call team.

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Completing

the GPA team tasks. Reassigning tasks if the clinician is on annual leave.

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Reassigning

pathology depending on annual leave or clinicians who work on a part-time

basis.

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Filing

bowel and smear results

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Process and

Invite patients in for their cervical screening using the portal.

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Completing

repeat blood test team tasks, adding blood forms at the request of clinicians.

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Actioning

various batch reports and completing system one updates.

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Have a good

understanding when to send FP69s.

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Managing

and having a clear understanding of footfall and accurx system.

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As and when

undertaking various other admin roles as appropriate to cover sickness and

annual leave.

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Following the GP planner and annual leave on

SystmOne, plan and add all clinical and additional staffs clinic lists and any ad-hoc rota amendments.

Additional

It is

recognised that this JD may evolve. It will be reviewed during the post holders

annual appraisals and be amended to reflect any changes needed in discussion

with the post holder.

Confidentiality

patients entrust us with, or allow us to gather, sensitive information in

relation to their health and other matters. They do so in confidence and

have the right to expect that staff will respect their privacy and act

appropriately

duties outlined in this Job Description, the post-holder may have access

to confidential information relating to patients and their carers, Practice staff and other healthcare

workers. They may also have access to information relating to the Practice

as a business organisation. All such information from any source is to be

regarded as strictly confidential.

patients, carers, colleagues, other healthcare workers or the business of

the Practice may only be divulged to authorised persons in accordance with

the Practice policies and procedures relating to confidentiality and the

protection of personal and sensitive data.

Health

& Safety

The

post-holder will assist in promoting and maintaining their own and others

health, safety and security as defined in the Practice Health & Safety

Policy, to include

systems within the workplace according to Practice guidelines

involved in work activities and undertaking such activities in a way that

manages those risks.

training to update knowledge and skills.

infection control procedures, maintaining work areas in a tidy and safe

way and free from hazards.

identified.

Equality

and Diversity

diversity and rights of patients, carers, and colleagues, to include:

importance of peoples rights, interpreting them in a way that is

consistent with Practice procedures and policies, and current legislation.

beliefs of patients, carers, and colleagues.

and of the individual, is non-judgmental and respects their circumstances,

feelings priorities and rights.

Personal/Professional

Development

The

post-holder will participate in any training programme implemented by the

Practice as part of this employment, such training to include:

performance review, including taking responsibility for maintaining a

record of own personal and/or professional development.

learning and performance and demonstrating skills and activities to others

who are undertaking similar work.

Quality

The

post-holder will strive to maintain quality within the Practice, and will:

quality and risk.

accountability for own actions, either directly or under supervision.

team by reflecting on own and team activities and making suggestions on

ways to improve and enhance the teams performance.

agencies to meet patients needs.

resources.

Communication

The post-holder should recognise the importance of

effective communication within the team and will strive to:

with other team members.

with patients and carers.

for alternative methods of communication and respond accordingly.

This

role profile is intended to provide a broad outline of the main

responsibilities only. The post holder will need to be flexible in helping to

develop the role and in initial and ongoing discussions.

We care for a diverse and growing population of around

17,500 patients across two well established clinical sites and a dedicated

administrative base. Our scale brings breadth and variety to the clinical work,

yet we have worked hard to maintain the feel of a close, supportive and

approachable team.

At School Lane, our ethos is simple. Every role matters and

every voice counts. We share knowledge openly, support each other through the

pressures of primary care and remain focused on delivering care that is safe,

effective and genuinely centred around our patients.

We are a busy practice, but that energy brings purpose and

satisfaction. You will be trusted to take ownership of your role, supported

when challenges arise and encouraged to develop your interests and skills.

There are real opportunities here to shape services and make

a lasting difference.

Experience