General Manager

The candidate will be based half the week at the Bethlem Royal Hospital working alongside ward managers, team leaders and matrons. The other time will be at New Douglas Bennett House Maudsley Hospital and several team sites across South East London. The role requires visability to front line services , resolving escalations from day to day management of multiple services with a significant range of rostering and workforce needs such as wellbeing interventions and weekly recruitment tasks, ensuring all workforce key performamce indicators are meet and maintained. As a result of diverse commissioning arrangements financial management will be a priority for this role, and will include detailed oversight of inflow bed management across several wards and invoicing individual ICBs for care provided. The candiate will be required to provide assurances on the quality of care provided using a range of reporting mechamisims both internal and external to the Trust. The role may involve line management of other senior roles within the directorate.

Be overall responsible and accountable for all elements of delivering outstanding care for services, line managing Matrons and other relevant staff, as part of the overall management team in the directorate. This includes operational leadership encompassing day-to-day delivery with quality, safety, flow, workforce management, finance and performance.

Lead by example, secure and assure the highest standard of clinical care, acting as a nursing leader with continuing clinical responsibility for providing high-quality evidence-based assessment, care planning and interventions

Representing the Trust at ICB and local authority contract and commissioning meetings and in other relevant external forums relevant to care

To provide strong effective and decisive clinical operational leadership to Matrons and other staff, to ensure a high standard of patient care is achieved

Provide senior leadership to understand and oversee work related to outstanding Trust care with a focus on flow and therapeutic inpatient care. This includes demand and capacity and optimizing Length of Stay through facilitating discharge, reducing clinically ready for discharge, delivery of Trauma Informed Care.

To manage the performance of the clinical services, including all quality, patient safety, satisfaction, clinical outcomes and compliance with the clinical pathways associated protocols and performance targets

Use real time data to drive daily operational decisions.

To act as a clinical advisor and role model for nursing staff offering assistance and support and applying problem solving skills

To lead on the development and implementation of new policies, protocols and practices in relation to new NICE Guidance which improves clinical practice.

To work closely with the professional heads to provide demonstrable assurance that the quality of the clinical services including patient safety, patient satisfaction and clinical outcomes meets the required high standards.

To promote the engagement of carers and families in the care pathway

Be responsible for compiling business plans, business impact assessment and business continuity plans across services

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field. Our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

Essentail

Desirable: - Coaching course; - Supervison course; - Other development and or training relevant to the services