Frailty Healthcare Assistant

• To support the provision of clinical care for identified patients with frail and/or complex needs usually in their own homes in accordance with the patients care plan
• To establish and maintain effective communications with patients, carers, and health professionals in a professional manner
• To assist with ongoing support of patients, their families, and carers to manage their frailty and long-term health conditions
• To be able to identify and recognise a deterioration in an individuals health and act promptly to refer to relevant health professional to minimise the risk of rapid deterioration or where appropriate, avoid hospital admission
• In line with the PCN/ Practices Team policy, to update patient records ensuring entries are accurate, relevant, and timely and communicate care provided appropriately
• Following appropriate competency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy, ECG, BMI/BP readings and urinalysis
• To develop and maintain effective working relationships with health and social care colleagues and other agencies to ensure that frail and complex patients receive a consistent, integrated response to all contacts/referrals
• To demonstrate an ability to undertake duties in an autonomous manner
• To understand and follow procedures and policies on information governance, with strict adherence to protocols regarding the sharing of personal and confidential information between different organisations and individuals
• To contribute to the ongoing development of the service and participate in team meetings

Essential

• Excellent communication skills with patients with complex needs and their families/carers
• Clinical observation skills
• Venepuncture
• Ability to take an ECG
• Clear and concise record keeping
• Ability to prioritise workload