Field Care Supervisor – Sage Care

What you’ll do

Your focus will be on supporting high-quality, person-centred care and helping colleagues deliver it consistently.

Get to know clients and keep their care under review

Complete initial risk and needs assessments in clients’ homes or hospital and residential settings.

Review care with clients and their families, helping ensure care plans remain accurate and reflect changing needs.

Gather feedback, carry out quality audits, report findings and follow up agreed actions.

Be a visible, approachable source of support

Provide practical guidance, supervision and support to Care Assistants.

Carry out spot checks, formal supervisions and competency assessments in clients’ homes.

Act as a key contact for care staff, helping them raise concerns, find answers and feel supported in their work.

Help new colleagues settle in and develop

Support onboarding, induction and ongoing staff development.

Shadow new Care Assistants in the community and help them build confidence.

Identify training needs and support colleagues with performance improvement.

Support safe care and quality standards

Help maintain compliance with CQC requirements and organisational procedures.

Support the Registered Manager with inspection preparation and internal audits.

Respond to concerns, incidents and safeguarding matters through the appropriate reporting and escalation processes.

Keep care delivery running smoothly

Work with Care Coordinators to support realistic, effective rotas.

Contribute to the on-call rota as required.

Communicate changes and concerns promptly so colleagues can respond effectively.

Work closely with others

Build positive relationships with clients, families, colleagues and healthcare professionals.

Take part in multidisciplinary reviews and contribute relevant observations.

Help ensure everyone involved has the information they need to support each client.

Keep clear, timely records

Use care management systems to record activity accurately.

Maintain supervision notes, spot-check reports, assessments and compliance documentation.

Ensure actions are recorded and followed through.

Apply for this job