EPR Training Lead

• Support the delivery of face to face EPR and digital skills training sessions in line with agreed training plans and the EPR training strategy
• Supervise day to day training activity, ensuring sessions start on time, are appropriately staffed, and follow approved training materials.
• Act as a key point of contact for trainers and learners, maintaining effective communication and strong working relationships across clinical, operational, and digital teams.
• Coordinate training activity, including schedules, rooms, equipment, and resources, to ensure efficient and timely delivery.
• Monitor training delivery, identify issues or risks, and take prompt action to resolve problems or escalate as required.
• Ensure accurate management of training information, attendance records, and reporting to support compliance, governance, and assurance.
• Manage physical resources and equipment effectively, ensuring training environments are fit for purpose.

Essential

• Educated to degree level in a relevant subject such as Education, Learning & Development, Health Informatics, Digital Health, Information Systems, or a healthcare-related discipline
• OR Significant equivalent experience in a training, education, healthcare, or digital/IT-related role, supported by a teaching, training, or facilitation qualification (e.g. PTLLS, AET, or equivalent).

Essential

• Knowledge of blended learning approaches, including how face-to-face training integrates with eLearning and other digital resources within agreed training strategies and timelines
• Understanding of the purpose and objectives of Trust-wide training programmes, including EPR and digital skills training, and how face-to-face delivery supports safe clinical practice and continuity of care.
• Knowledge of adult learning principles and effective face to face facilitation techniques, including creating a positive learning environment and supporting learners with varying confidence and skill levels.
• Knowledge of the practical requirements for face to face training delivery, including room set up, class sizes, equipment, IT access and use of training environments that replicate live systems.
• Understanding of training logistics and coordination across sites, including scheduling, resource management and ensuring sessions run on time and are appropriately staffed.

Essential

• Strong communication and presentation skills, with the ability to explain complex information clearly and confidently.
• Ability to support consistent training delivery using agreed materials and standards.
• Good organisational skills, with the ability to coordinate sessions, people, and resources.
• Ability to identify issues during training delivery and escalate appropriately.
• Ability to work under pressure and meet deadlines
• Advanced computer literacy and keyboard skills, including MS Office Suite (Word, Excel and PowerPoint), Microsoft Teams.

Desirable

• Knowledge of Electronic Patient Record systems or clinical workflows.

Essential

• Proven experience of delivering face to face training to adult learners.
• Experience supporting or coordinating training activity in a busy or change-led environment.
• Experience working with clinical and/or operational staff in a healthcare or large organisation setting.
• Experience of supervising, mentoring, or supporting colleagues in a day-to-day capacity.

Desirable

• Experience supporting the implementation of a large-scale digital system, such as an EPR.
• Experience delivering systems or IT-based training.
• Experience working in the NHS or similar public sector organisation.