Employee Services Assistant

To assist in data input to Payroll system (ESR), EASY Expenses and NHS Pensions of routine data from sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

Assist the Payroll/Expenses/Pensions Department in administration tasks including sending out retirement packs, inputting car details, assigning tickets, answering phones and assisting in ad hoc queries.

To be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.

To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

To assist in the stapling of attachments to payslips as required.

To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.

To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.

To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.

To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.

Ensure adequate stocks of stationary and forms are maintained.

To ensure retirement packs are sent out on a timely basis

Any other ad hoc duties as appropriate.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Experience

Essential: - Experience in Administration Environment; - Use of Payroll Software, ideally Oracle; - Experience of payroll calculations

Desirable: - Previous Payroll Experience in NHS Payroll/Expenses

Qualification

Essential: - GCSE's - 4 GCSE's Grade C or above

Desirable: - GCSE's - 6 Grade C or above