Emergency Floor Administrator
Torbay and South Devon NHS Foundation Trust
Torquay, TQ2 7AA
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
8 days left
Job description
An exciting opportunity has arisen across the Emergency Floor for an Administrator. We are looking for an enthusiastic ward clerk/receptionist to join...
To provide high quality administrative and reception support to ensure an effective and efficient service in line with Standard Operating Procedures.
To support the Emergency Admin Team Leader to undertake change management.
To be the first point of contact for all Emergency Patients and their relatives as they arrive in, or contact, the Emergency Department.
To ensure that patients are treated with courtesy, dignity and respect.
There are no responsibilities for line management of staff or budget control.
Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
- To ensure patients are received and processed in line with key performance indicators, ensuring accuracy and a high level of data quality
- To use the relevant IT systems to register patients, record attendances, make appointments and transfer medical records as required
- Attend statutory, essential and mandatory training
- Use of Trust computer systems, ensuring patients are booked in accurately in a timely manner
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
We have a large admin team working across the Emergency Floor, which includes the Emergency Department, Acute Medical Unit and Emergency Assessment Unit, to maintain excellent patient care and customer service along with our clinical colleagues.
Please contact Emily Williams, Chantelle Adkins or Alex Williams, ED Team Leader on 01803 656109 or e-mail tsdft.edadmin-staffing@nhs.net for more information.
Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Knowledge and Experience
Essential
- Knowledge of Microsoft Office software
- Ability to work as part of a team
- Able to communicate effectively
- Proven experience of providing a customer focused service
Desirable
- Knowledge of Trust Patient Administrative and Information Systems
- Knowledge of a range of patient computer software packages e.g. Epic
Qualifications
Essential
- Good standard of general education to include GCSE in Maths and English or equivalent
- Experience of working in a reception area
- Accurate typing to ensure a high level of data quality
Desirable
- NVQ 2 in Administration or equivalent
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
1 September 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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