Electronic Patient Record Communications Manager
Whittington Hospital NHS Trust
London, N19 5NFView on map(opens Google Maps in a new tab)
Salary
£66,274 to £73,496
Contract
Fixed-Term
Hours
Not specified
Closing date
21 October 2026
1 day leftJob description
The Electronic Patient Record (EPR) Communications Manager is a senior strategic role responsible for leading and delivering the communications and en...
- Lead the development of a comprehensive communications and engagement strategy for the EPR programme evolving from through contract award, mobilisation, implementation, go-live and business as usual.
- Design and implement an integrated internal and external communications plan that builds awareness, confidence, understanding and readiness across all phases of the programme.
- Develop clear, accessible and compelling content to explain the purpose, benefits and impact of the EPR, translating complex technical information into meaningful messages for clinical and non-clinical audiences.
See job description for full list of duties. Please make sure you show that you have viewed and understood the full list of duties, not just those shown in this summary in your application.
- Lead the development of a comprehensive communications and engagement strategy for the EPR programme evolving from through contract award, mobilisation, implementation, go-live and business as usual.
- Design and implement an integrated internal and external communications plan that builds awareness, confidence, understanding and readiness across all phases of the programme.
- Develop clear, accessible and compelling content to explain the purpose, benefits and impact of the EPR, translating complex technical information into meaningful messages for clinical and non-clinical audiences.
- Ensure that patients, carers and community stakeholders are appropriately informed and engaged, particularly where service experience or expectations may be affected.
- Work in partnership with the Trust communications team to ensure consistency of messaging, proactive media handling where appropriate, and alignment with wider corporate priorities.
- Be an active member of the core communications team, attending team meetings and team events as required. There may be times when you are required to provide general communications support to the trust outside of the core programme focus, in limited and exceptional circumstances.
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Qualifications and Training
Essential
- Educated to master's degree level in communications, journalism, marketing, public relations or a related field, or equivalent senior-level experience
- Evidence of continuing professional development in communications and engagement
Desirable: - Project or programme management qualification (e.g. PRINCE2, MSP); - Membership of a recognised professional body (e.g. CIPR, CIM)
Experience
Essential: - Essential Criteria
Desirable: - Desirable Criteria
Knowledge
Essential: - Essential criteria
Desirable: - Desirable criteria
Skills
Essential: - Essential criteria
Desirable: - Desirable criteria
Personal Qualities
Essential: - Essential criteria
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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