Elective and Diagnostic Booking Officer
Frimley Health NHS Foundation Trust
Slough, SL2 4HL
Salary
£27,106 to £28,850
Contract
Fixed-Term
Hours
Not specified
Closing date
9 September 2026
5 days left
Job description
An exciting opportunity has arisen within the Medicine Directorate for an Elective and Diagnostic Booking Officer, based at Wexham Park Hospital. This...
The post holder will be responsible for booking appointments across all Trust sites.
They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.
The post holder will assist with meeting Trust targets.
The post holder will be required to offer very high customer service skills for patients and both internal and external staff.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Qualifications
Essential
- GCSE English and Mathematics (Grade C / 4 or above) or equivalent qualification
Desirable
- NVQ Level 2 Administration or equivalent practical knowledge
Experience
Essential
- Experience of working in a hospital or busy office environment.
- Significant experience in difficult patient situations.
- Some customer care experience
Desirable
- Call centre experience
- NHS experience
Skills and Knowledge
Essential
- Good communication skills both verbal and in writing
- Demonstrate attention to detail and accuracy when completing tasks
- Ability to work under pressure
- Ability to work using own initiative
- Excellent customer service skills and evidence of dealing with telephones and meeting targets
- Ability to remain calm, assessing problems and queries and understanding which can be resolved and which can be passed on
Desirable
- Good knowledge of NHS targets
- Knowledge of clinical and surgical procedures
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
3 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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