Elective Access Co-ordinator
Walsall Healthcare NHS Trust
Walsall, WS2 9PSView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
2 November 2026
13 days leftJob description
Elective Access Team 1 x 37.5 hour post Permanent The Access team is looking to recruit an enthusiastic, self-motivated Elective Access Co-coordinator...
- The Outpatient booking and slot utilisation coordinator is essential in maximising clinic utilisation across the trust. Monitoring Capacity and demand on behalf of the Access Team leader.
- Monitor scheduling mailboxes and process requests in a timely manner
- Using initiative to ensure patients are booked in line with local and National access targets for Cancer and Referral to Treatment standards.
- To work in the Access Team and Call Centre environment supporting the Elective Access Team Leader, to provide a professional efficient and effective centralised booking service for a variety of Outpatient Clinics ensuring KPI's are maintained. Coordinating Administrators and call centre operatives work to ensure effective use of resources.
- To support the Elective Access Team leader, with departmental staff IPDR's, 121's and training sessions for the team.
- Coordinate the workload for the wider team. while accepting direction and delegation from Elective Access Team Leader and on daily priorities.
- Coordinating activities within the ERS to support the Team leader deliver effective capacity and demand
- Deputise for the elective Access Team Leader as required.
- Offer divisional support in transformation huddles and work streams.
- Responsible for communicating work plan and activities to the Access Administrators ensuring daily plan is delivered.
- The Outpatient booking and slot utilisation coordinator is essential in maximising clinic utilisation across the trust. Monitoring Capacity and demand on behalf of the Access Team leader.
- Using initiative to ensure patients are booked in line with local and National access targets for Cancer and Referral to Treatment standards.
- To work in the Access Team and Call Centre environment supporting the Elective Access Team Leader, to provide a professional efficient and effective centralised booking service for a variety of Outpatient Clinics ensuring KPIs are maintained. Coordinating Administrators and call centre operatives work to ensure effective use of resources.
- To support the Elective Access Team leader, with departmental staff IPDRs, 121s and training sessions for the team.
- Coordinate the workload for the wider team. while accepting direction and delegation from Elective Access Team Leader and on daily priorities.
- Coordinating activities within the ERS to support the Team leader deliver effective capacity and demand
- Deputise for the elective Access Team Leader as required.
- Offer divisional support in transformation huddles and work streams.
- Responsible for communicating work plan and activities to the Access Administrators ensuring daily plan is delivered.
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Qualification
Essential: - Pass at GSCE Math and English or NVQ level 2
Experience
Essential: - Experience of using Hospital patient management systems (e.g.Lorenzo)
Health and Safety
Desirable: - Experience of working with health and Safety
E-scription
Desirable: - Experience working with e-scription
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
19 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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