ED Reception Clerk **Internal Applicants Only**

• Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies.
• Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives and carers, healthcare professionals, internal departments and outside organisations
• Be aware of the Health and Safety aspects of staff and patients and to promote a safe environment to work in
• Commit to further training as required by the role and when competent to, assist in the training of others.

• An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
• Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference and Team of the Month Awards.
• Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
• Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Essential

• NVQ Qualification Lvl 2 or equivalent experience
• Able to demonstrate a good standard of literacy and numeracy.
• Able to prioritise tasks and work to deadlines.

Desirable

• Evidence of practical training or education in a care setting.
• Experience in working in a health care environment.
• Understands the need for patient confidentiality and a professional approach.