ED Progress Chaser
George Eliot Hospital NHS Trust
Nuneaton, CV10 7DJView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
2 October 2026
4 days leftJob description
- *PLEASE NOTE: This role is not eligible for current or future visa sponsorship** ED Progress Chaser 37.5 hours per week (Shift patterns below) Perman...
- To provide a specialised, comprehensive and confidential patient-centred administration and pathway tracking service in accordance with Departmental, Trust and National Standards, Policies and procedures.
- To act as the point of contact. To be responsible for the management of and assist with the validation of the patient Accident and Emergency clinical quality indicator transit time ensuring the provision of a systematic, efficient and confidential service.
- To be sufficiently skilled to understand the ED Clinical Quality Indicators, including the criteria for four hour targets and breaches, and ensure the reason for the breaches are clearly and accurately communicated and recorded.
Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Experience and Knowledge
Essential: - Experience of administrative process and IT applications; - Experience in a customer facing role; - Experience of data input and administration
Desirable: - Experience of working in a clinical hospital environment; - Understanding of emergency patient pathway (ED Clinical Quality Indicators),
Qualification(s) and Professional Training
Essential: - Good general educational standards, including GCSE or equivalent in English and Mathematics
Desirable: - NVQ3 in Administration or equivalent relevant experience
Skills and Abilities
Essential
- Excellent organisational skills with sound decision making skills
- Excellent level of verbal and written communication with good persuasion and influencing skills
- Able to apply tact and sensitivity, too manage and resolve enquiries and able to manage difficult and distressing situations effectively
- Able to analyse problems and initiate appropriate solutions effectively
- Able to work using own inititive and to autonomously prioritise and plan workload often in pressurised environment
- Able to work as part of a team
- Excellent attention to detail and accuracy
- Able to recognise and resolve complex issues and escalating where appropriate
Personal Quaities
Essential: - Friendly and approachable
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 September 2026
Last checked
28 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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