ED, Homeless Health, and High-Intensity User Housing Worker
Imperial College Healthcare NHS Trust
London, W2 1NY
Salary
£47,951 to £56,863
Contract
Fixed-Term
Hours
Not specified
Closing date
17 September 2026
13 days left
Job description
Are you passionate about helping people experiencing homelessness? Do you enjoy working in a busy and rewarding environment where you can make a real ...
- Work with ED colleagues, the hospital Homeless Health Team, local HIU ED Case Worker and Borough HIU Care Coordinators to implement referral and feedback mechanisms for homeless people and HIUs.
- Act as the central point of contact for referrals of people experiencing homelessness from ED and other hospital departments.
- Provide immediate support: o Provide direct support with housing, financial, and wellbeing needs, including access to primary and specialist health services on discharge.
- Build and maintain effective relationships with ED staff, HIU teams, GPs, ambulance services, police, mental health professionals, social services, community teams, and third sector partners.
- Proactively identify and act on safeguarding issues for vulnerable adults and children.
- Provide housing and homelessness advice to ED staff and contribute to teaching and awareness sessions.
- Actively identify and address own learning needs, keeping up to date with housing legislation, welfare reforms, and local service provision.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Education/ Qualifications
Essential
- English and Maths GCSE (or equivalent)
- General education to A Level
Desirable
- Certificate in First Line Management
- IT Certificate (PowerPoint/Excel/Word
Knowledge, Skills
Essential
- Good organisational and time management skills
- Flexibility
- Strong commitment to openness, honesty, and integrity
- Excellent communication, negotiation, and influencing skills
- Ability to advocate assertively
- IT and administrative skills
- Ability to work autonomously and collaboratively
- Ability to keep accurate records
- Commitment to improving patient care
- Motivating and empowering people
- Providing excellent customer service
Experience
Essential
- Experience with vulnerable/socially excluded adults
- Partnership working
- Knowledge of housing benefit / welfare system rules
- Knowledge of Housing Act / Homelessness Reduction Act
- Knowledge of Safeguarding, Mental Health, Care Act
- Multi-disciplinary team working
- Organisational skills
- Experience in clinical healthcare setting
- Experience managing caseloads
Desirable
- Experience of advocating for homeless individuals
- Knowledge of hospital EPR systems
- Experience of delivering training
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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