EAP Psychotherapist
The Portfolio Group
Dublin
Salary
£38,000 to £42,000
Contract
Not specified
Hours
Not specified
Closing date
8 September 2026
6 days left
In plain English
What this job actually involves
As an EAP Psychotherapist, you'll work on a 24/7 helpline, providing emotional support and guidance to callers, and doing structured phone or video counselling sessions. This role suits someone with a diploma in counselling, experience in phone work, and good organisational skills. It's a great opportunity to develop your career in a leading EAP provider.
What you'll need
- You need a diploma in counselling (level 4) and at least 150 hours of counselling experience.
- You should be a registered member of the BACP or equivalent.
- You'll need good phone skills and experience working with people who are distressed.
- You should be able to work to tight deadlines and targets.
- You'll need good computer skills and organisational ability.
How to boost your chances
- Make sure you have a good understanding of Solution Focused therapy and can work with a variety of presenting issues.
- Practice your phone skills and get experience working in a target-driven environment.
- Check that you meet the BACP membership and accreditation requirements.
- Consider getting experience in an EAP setting before applying.
- Be prepared to work flexible hours, including evenings and weekends.
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.
Job Overview Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.
Day to Day Responsibilities
Providing an efficient and effective telephone counselling service to all callersDemonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at riskProviding "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution
Essential Skills and Competencies
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours12 months post qualification experienceRegistered member of the BACP or equivalent (or COP booked)Relevant telephone experienceHigh level of computer literacy (MS Office, Word, Excel and PowerPoint)High level of organisational ability; ability to work to tight deadlines and targetsGood communication and customer service skills
Desirable Skills and Competencies
Accredited with the BACP or eligible for the accreditation processEAP experienceExperience of working within a target driven environment
Employee Benefits
BACP (or equivalent) membership and accreditation paid for BACP CBD HubUp to £70 per month for supervision Monthly incentives such as weekends away! 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' serviceDay off on your birthdayCash plan for you (and your children, if any)Contractual sick payPrivate medical insurance after 5 years' servicePension Plan and Life InsurancePension plan contributions increase after 5- and 7-years' serviceHoliday season bonus after 3 years' serviceProfit share schemeSeason ticket loan scheme after 6 months and successful completion of probationary periodCycle to work scheme after 6 months and successful completion of probationary periodAccess to Employee Assistance ProgrammeFree breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!Company incentives, access to discount schemesDiscounted glasses/contact lenses prescription
47589LS2R28 INDIRE The Portfolio Group are acting on behalf of our client in recruiting for this position.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Reed
First seen
11 August 2026
Last checked
2 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Reed. Vacancy details and the application process remain the responsibility of the original source.
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