Duty/PMHW Team Administrator

To support to the CAMHS multidisciplinary staff team, providing high quality written correspondence and verbal communication to patients/service users/ educational staff and parents as required

Providing administrative support to Duty/PMHW team, liaising with relevant colleagues from other teams within CAMHS.

Offering families and young people telephone calls in case of staff absences.

Provide non-clinical information and advice to patients and relatives within the boundaries of the role

Undertaking reception and front of house duties at designated sites

Using e-technologies to improve efficient ways of communication e.g. using MST for meetings.

Arranging appointments, interpreters and booking of transport as and when requested by members of the clinical team.

Be a first point of contact for identified clinical services ensuring professional standards and the appropriate style of communication is deployed depending on the situation.

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

The Trust reserves the right to close this position early if a significant number of applications are received.

Qualifications

Essential: - o Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II); - o EDCL or equivalent

Desirable: - Business admin qualification

Experience