Domestic Abuse Support Worker

Domestic Abuse Support Worker Do you have experience supporting vulnerable women, individuals or families and the compassion to help survivors move towards safety, independence and positive change? If you’ve also worked in the following roles, we’d also like to hear from you: Refuge Support Worker, Women’s Support Worker, Refuge Support Officer, Housing Support Worker, Family Support Worker, Vulnerable Adults Support Worker, Residential Support Worker,

Support Worker, Case Worker IMPORTANT INFORMATION: Due to the sensitive nature of this role, we will be considering female applicants only, in accordance with the provision of the Occupational Requirement (Equality Act 2010, Schedule 9, Part 1). This role is officially known as a Refuge Support Officer

SALARY: £26,600 per annum + Benefits LOCATION: Luton, Bedfordshire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week

JOB OVERVIEW The organisation is a dedicated charity supporting women and children affected by gender-based violence, domestic abuse and exploitation. Working as the Domestic Abuse Support Worker, you will deliver practical and emotional refuge support, helping women make informed choices and access the services they need. As the Domestic Abuse Support Worker, you will manage a caseload, complete risk assessments and safety plans, provide advocacy and respond to safeguarding concerns. The Domestic Abuse Support Worker will also maintain accurate records, work with partner agencies and support an anti-racist, anti-discriminatory and trauma-informed service.

APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES Your duties as the Domestic Abuse Support Worker include:

Practical and Emotional Support: Provide guidance, information, advocacy and support to women in refuge who have experienced domestic abuseRisk and Safety Planning: Assess needs and risks, complete individual safety plans and help service users create person-centred support plansCaseload Management: Manage an allocated caseload, deliver key-working sessions and support service users across refuge premisesSafeguarding Response: Raise adult and child safeguarding concerns promptly and attend court or Social Services case conferences when requiredMulti-Agency Working: Work with partner agencies and help service users access housing, health, education, employment, benefits and other supportRecords and Confidentiality: Maintain accurate case records, evaluations and case histories in line with confidentiality, data protection and agreed protocolsRefuge and Resettlement Support: Support admissions, inductions, house meetings, move-on planning and resettlement support where appropriate

CANDIDATE REQUIREMENTS ESSENTIAL

Relevant Level 3/4 or above qualification in Social Care, Health Care or Community WorkGood general education, including GCSE or equivalent in Maths and EnglishKnowledge and understanding of domestic violence, safeguarding, confidentiality, data protection and professional boundariesKnowledge of support interventions for women affected by domestic abuse, substance misuse, alcohol dependency and/or mental ill healthDemonstrable experience supporting vulnerable individuals and/or families who may have experienced domestic abuse, homelessness, sexual exploitation or mental health issuesExperience managing caseloads, complex situations, support planning and multi-agency workingExcellent written, verbal, interpersonal, IT and organisational skills, with the ability to maintain accurate case recordsValid driving licence with access to a car for business useWillingness to work outside normal hours if requiredCommitment to anti-racist and anti-discriminatory practice, fundraising and promotional activities, and ongoing professional development DESIRABLE

Counselling qualification or counselling skills gained through active practiceKnowledge of person-centred and trauma-informed working practices