Document Management and Coding Administrator

Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications

Review and accurately record relevant information within patient records using the practice clinical system (EMIS)

Apply appropriate Snowmed and administrative coding in accordance with practice policies and procedures.

Forward documents requiring review, action or follow-up to the appropriate clinician, team or department

Monitor workflow queues and ensure all documents and associated actions are processed within agreed timescales

Maintain effective filing and document management processes to ensure patient records remain accurate, complete and up to date

Assist with the summarising of patient records and the extraction of relevant clinical information where appropriately trained and required by the practice

Communicate effectively with patients, clinicians, administrative colleagues and external healthcare organisations using face to face, telephone or digital methods in a professional manner and in accordance with practice protocols.

Contribute to initiatives that support the achievement of Quality Outcomes Framework (QOF) and other contractual or quality improvement initiatives.

Provide administrative support across other practice functions including prescription administration, appointment management and patient enquiries.

Process all incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications

Review and accurately record relevant information within patient records using the practice clinical system.

Apply appropriate SNOWMED and administrative coding in accordance with practice policies and procedures

Forward all documents that require review, action or follow-up to the appropriate team

Monitor workflow queues and ensure all documents and associated actions are processed within agreed timescales

Maintain effective filing and document management processes to ensure patient records remain accurate, complete and up to date

Assist with the summarising of patient records and the extration of relevant clinical information if and when required by the practice

Communication effectively with patients, clinicians, work colleagues and external providers either as face to face, telephone or digital methods.

Contribute to initiatives that support contractual or quality improvement objectives

Provide administrative support across other practice functions as directed by the Administration and Practice Manager.

Rushall Medical Centre has a highly committed and friendly team of GP Partners, Salaried GP's, Clinical Pharmacists, Paramedics, Social Prescriber, multi-skilled Practice Nursing Team and large administration team. We have a strong and supportive management team. We work with Walsall East 2 PCN and work collaboratively with our PCN colleagues. We have approximately 14,600 patients registered with the practice. We have a modern and large purpose built practice with onsite parking. We are situated about 3 miles outside of Walsall Town Centre and are located on a main bus route from Walsall Town Centre.

Experience