Dispenser

You will be expected to issue and prepare prescriptions, collect

prescription charges, check patient exemption statements and maintain full and

accurate records of all dispensing transactions.

You will play a vital role in the operation of efficient stock control

with the objective of ensuring continuity of supply for patients and minimising

wastage. You will also be responsible for ensuring that drugs are received and

stored in an appropriate manner in accordance with the manufacturers

instructions.

Our successful candidate will project a positive

and friendly image to patients, staff and other visitors and deal with queries

in a professional, courteous and efficient way.

To

process all relevant prescriptions as authorised by GPs and prescribing nurses

where appropriate in accordance with the principles of good practice.

ensure that all medicines and appliances dispensed are checked against the

prescription and whenever there is doubt about the appropriateness of the item,

or about the dose or labelling instructions to check with the authorising

doctor or duty doctor.

collect all due prescription charges and ensure that the patient declaration on

the reverse of the FP10 is duly filled in and signed by the patient.

ensure that all monies received or handled on behalf of the practice are

appropriately stored and banked and a record kept of all financial

transactions.

endorse all prescription forms as appropriate, collate and forward the forms in

a secure manner to the PPA for processing and reimbursement. The forms should

be bundled in accordance with current PPA guidelines and include any necessary

accompanying paperwork such as the FP34D and invoices as required by the PPA.

promptly forward all invoices and dispensary related correspondence to the

practice manager or dispensary manager according to practice policy.

notify the authorising doctor of any FP10 returns/feedback from the PPA so that

any appropriate remedial action may be taken.

operate efficient stock control appropriate to the needs of the practice with

the objective of ensuring continuity of supply for patients and minimising wastage

through out of date stock.

ensure that drugs are stored in an appropriate manner in accordance with the

accompanying instructions.

ensure shelves and all work surfaces are regularly cleaned to maintain a high

level of hygiene within the dispensary and that all dispensary equipment is

kept clean and kept in good working order.

take prompt action in response to any drug alert bulletins that may be received

from time to time.

ensure that refrigerated items are stored at the appropriate temperature and to

maintain a temperature control record/logbook.

maintain full and accurate records of all dispensing transactions incorporating

the use of computers when available and appropriate.

undertake any necessary work as may be required and appropriate to maintain a

high standard and efficient dispensing service.

In the course of

seeking treatment, patients entrust us with, or allow us to gather, sensitive information

in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will

respect their privacy and act appropriately.

In the performance of

the duties outlined in this Job Description, the post-holder may have access to

confidential information relating to patients and their carers, practice staff

and other healthcare workers. They may

also have access to information relating to the practice as a business

organisation. All such information from any source is to be regarded as

strictly confidential.

Information relating

to patients, carers, colleagues, other healthcare workers or the business of

the practice may only be divulged to authorised persons in accordance with the

practice policies and procedures relating to confidentiality and the protection

of personal and sensitive data.

Health and Safety

The post-holder will assist in promoting and

maintaining their own and others health, safety and security as defined in the

Using

personal security systems within the workplace according to practice guidelines.

Identifying

the risks involved in work activities and undertaking such activities in a way

that manages those risks.

Making

effective use of training to update knowledge and skills.

Using

appropriate infection control procedures, maintaining work areas in a tidy and

safe way and free from hazards.

Reporting

potential risks identified.

The

post-holder will support the equality, diversity and rights of patients, carers

Acting in a way that

recognizes the importance of peoples rights, interpreting them in a way that

is consistent with practice procedures and policies, and current legislation.

Respecting the

privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner

which is welcoming to and of the individual, is non-judgmental and respects

their circumstances, feelings priorities and rights.

Participation in an

annual individual performance review, including taking responsibility for

maintaining a record of own personal and/or professional development.

Taking responsibility

for own development, learning and performance and demonstrating skills and

activities to others who are undertaking similar work.

post-holder will strive to maintain quality within the Practice, and will:

Alert other team

members to issues of quality and risk.

Assess own performance

and take accountability for own actions, either directly or under supervision.

Contribute to the

effectiveness of the team by reflecting on own and team activities and making

suggestions on ways to improve and enhance the teams performance.

Work effectively with

individuals in other agencies to meet patients needs.

Effectively manage

own time, workload and resources.

Communication

The post-holder

should recognise the importance of effective communication within the team and

Will strive to

Communicate effectively

with other team members

Communicate

effectively with patients and carers

Recognise peoples

needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of

Post-holder will

Apply practice

policies, standards and guidance.

Discuss with other

members of the team how the policies, standards and guidelines will affect own

work.

Participate in audits

where appropriate.

We are seeking to recruit an enthusiastic and self-motivated NQVL2 or

equivalent Dispenser to join our friendly team. In return we offer a friendly

and welcoming working environment where you will be supported to develop your

own skills, knowledge and experience.

As well as an attractive working environment and employment package,

this role also offers access to the NHS Pension Scheme.

Additional Criteria

Qualifications

Essential: - NVQ Level 2 dispensing qualification Proof/certification required.; - Good standard of general education

Experience

Desirable: - Experience of answering telephone queries in a busy environment.; - Experience of a computerised clinical system (Emis, SystmOne etc.)