Dispenser

Providing dispensary services to our patients in our rural locations in Uffculme, Bradninch, and Sampford Peverell as part of a dedicated rotating team.

Working Hours

Wednesday 08:30 - 18:00 - 1 hour lunch break

Friday 12:00 - 18:00

For detailed information, please see the Job Description.

Core responsibilities

The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks - this will be dependent upon factors such as workload and staffing levels:

a. Dispense medicines accurately in line with prescriptions, legislation, and practice protocols

b. Collect prescription charges from patients as appropriate and ensure the reverse of prescriptions are signed correctly

c. Check repeats against discharge summary for blister pack issues

d. Ensure medicines are labelled, packaged and supplied safely

e. Provide patients with information and advice on prescribed medicines

f. Handle patient queries in a professional and timely manner

g. Maintain patient confidentiality and uphold professional standards at all times

h. The printing, processing and preparation of repeat prescription requests

i. Check prescriptions for accuracy and highlight discrepancies or potential issues to prescribers

j. Record all dispensing activity accurately on the practice clinical system

k. Ensure compliance with Controlled Drugs regulations and maintain accurate records

l. Order, receive and store pharmaceutical stock safely in accordance with regulations

m. Monitor stock levels, expiry dates and ensure efficient stock rotation to minimise waste.

n. Maintain accurate records of deliveries, invoices and controlled drugs registers

o. Liaise with suppliers to resolve stock issues promptly

p. Work with GPs, nurses and administrative staff to support safe prescribing and dispensing

q. Communicate effectively with patients, carers and colleagues

r. Participate in team meetings and contribute to service improvements

s. Participate in audits

t. Participate in Drug recalls

u. Ensure infection control and safe working practices are followed at all times, including the cleaning of dispensary and equipment

v. Undertake training and continuous professional development as required

w. Supervise less experienced staff members and trainees as required

x. Monitor and record fridge & room temperatures and data logger

y. To process blister pack prescriptions

z. Blister pack administration, monitoring and reporting

aa. Ensuring a robust delivery service from suppliers to the dispensaries

bb. Checking group tasks and actioning

cc. To be responsible for the placing, receiving, and distributing of orders required by our Nursing and Community Team

dd. To assist the placing, receiving and distributing of orders required by our internal nursing team.

ee. To assist with the dispensing task box, ensuring that all tasks received are actioned

ff. To undertake any reasonable task within the competency of the postholder

Applicants should have a keen eye for detail and be able to work to deadlines. IT and great customer service skills are a must, as is a sense of humour and happy demeanour.

Knowledge of SystmOne would be beneficial. Future progression will always be considered.

The successful candidate should be flexible and willing to provide cover for colleagues during periods of annual leave and sickness absence, subject to the needs of the service.

On-site parking

Pharmacy: 2 years (required)

Work Location: In person

Our Dispensing Team help patients with their medications working from our branches. Uffculme is a purpose built building; Bradninch is a small practice on the bottom floor of a house, and Sampford Peverell is a group of portacabins.

Providing excellent services to our dispensing patients drives our team of 10 dispensers and we work together with the rest of the organisation to ensure we deliver. For our most vulnerable patients we offer blister packing and a delivery service.

Qualifications

Essential: - NVQ2 in Pharmacy Services