Directorate Support Manager – Community Diagnostic Centre
Cambridge University Hospital NHS Foundation Trust
Ely, CB6 1DN
Salary
£39,959 to £48,117
Contract
Permanent
Hours
Not specified
Closing date
13 September 2026
13 days left
Job description
Do you enjoy leading teams, improving services and making a real difference to patient care? Community Diagnostic Centres are transforming the way dia...
Provide operational leadership and administrative leadership support across Ely and Wisbech Community Diagnostic Centres, ensuring high-quality, patient-centred services and supporting delivery of the national CDC programme.
Support delivery of national and local diagnostic performance targets, using data to identify risks, pressures, and improvement opportunities
Lead operational delivery across one of the region's largest Community Diagnostic Centre programmes.
Support recruitment, induction, appraisal, and development of operational staff
Contribute to service planning, pathway redesign, and new ways of working aligned to the national CDC programme
Support governance activity including incident review, complaints, information governance, and policy compliance
Act as a visible operational presence across sites, supporting consistent standards and effective communication
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 13th September 2026.
Interviews are due to be held on 28/29th September 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Qualifications
Essential
- Educated to a degree level/ NVQ level 4 or equivalent experience
- Evidence of Continuous Professional Development
Desirable
- Postgraduate qualification relevant to healthcare, management, or service improvement.
Experience
Essential
- Experience of managing or supervising administrative or operational teams within a healthcare or complex service environment
- Experience of analysing and using performance or activity data to support service delivery and improvements
- Experience of working collaboratively with a range of professional groups, including clinical and non-clinical colleagues
- Experience of contributing to service improvement, change initiatives or redesign projects
- Experience of managing competing priorities and meeting deadlines in a pressured operational environment
Desirable
- Experience of working within the NHS
- Experience of budget monitoring or supporting cost improvement activity
- Experience of managing or supporting patient tracking lists, waiting lists, or elective access processes
- Experience of multi-site working or supporting services delivered across more than one location
Knowledge
Essential
- The NHS and modernisation agenda
- The importance of successful partnership working
- Principles of lifelong learning
- Professional education and training
- Workforce planning, recruitment and retention
- Knowledge of HR procedures
- Patient and public involvement
- Strong knowledge of elective and diagnostic access standards and national targets
Desirable
- Knowledge of EPIC hospital systems
- Understanding of Accreditation
- Understanding of Community Diagnostic Centres and elective recovery
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent
- Willingness to work across sites and to travel, on occasions, within the region and nationally
- Ability to undertake minimal non-clinical manual handling and continuous DSE (Display Scree
Desirable
- Ability to work flexible hours
- Ability to work from home if required
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
28 August 2026
Last checked
31 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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