Director of Quality, People and Multi Professional Leadership

Essential

• Significant senior leadership experience within healthcare, social care, service, community services, voluntary sector or social enterprise settings.
• Board-level or equivalent experience contributing to organisational strategy, governance and performance.
• Experience of leading quality, safety, workforce, organisational development, culture change or professional leadership functions.
• A proven track record of leading complex organisational transformation and improvement programmes.
• Experience of creating and sustaining high-performing, values-led cultures.
• Experience of working collaboratively with regulators, commissioners, local authorities, voluntary sector organisations and system partners.
• Experience of delivering improvement through partnership working and influencing without direct authority.
• Experience of leading across organisational boundaries to achieve shared outcomes. Experience of managing significant financial, workforce and organisational resources. Experience of providing strategic assurance and advice to Boards or governing bodies.

Desirable

• Executive Director experience within an NHS, CIC, social enterprise or community provider organisation.
• Experience of working within an Integrated Care System.
• Experience of leading or contributing to a CQC inspection or Well-Led review. Experience in community healthcare, public health, prevention or integrated care services.
• Experience of social enterprise governance, community engagement or citizen participation approaches.

Essential

• Current registration with the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC).
• Master's degree or equivalent experience in healthcare leadership, organisational development, workforce, quality improvement or a related field.
• Evidence of substantial continuing professional development.
• Completion of recognised senior leadership or executive development programmes. Evidence of professional credibility and standing within their field.

Desirable

• MBA, master's in healthcare leadership, Organisational Development or related field. Chartered professional status or Fellowship of a recognised professional body.
• Qualification in Quality Improvement, Patient Safety, Human Factors or Systems Leadership. NHS Leadership Academy Executive Programme or equivalent senior leadership programme.

Essential

• Highly developed communication and presentation skills.
• Ability to communicate complex and sensitive information with clarity and credibility.
• Skilled in engaging and influencing diverse audiences.
• Ability to manage conflict constructively and build consensus.

Essential

• Strong understanding of the challenges and opportunities facing community health services and integrated care.
• Understanding of NHS policy, reform and the changing health and care landscape. Knowledge of quality governance, patient safety, safeguarding and continuous improvement methodologies.
• Understanding of workforce transformation, talent management and organisational development.
• Knowledge of equality, diversity and inclusion legislation and best practice. Understanding of population health management, prevention and reducing health inequalities.
• Knowledge of corporate governance, risk management and Board Assurance Frameworks.
• Understanding of financial stewardship and sustainable resource management. Knowledge of professional regulation and healthcare regulatory frameworks. Understanding of the CQC Well-Led Framework and quality assurance requirements.

Desirable

• Knowledge of social enterprise principles, governance and operating models. Understanding of community engagement, co-production and asset-based approaches. Knowledge of digital innovation and technology-enabled care.
• Understanding of sustainability and environmental responsibility within healthcare.

Essential

• Ability to articulate a compelling vision and inspire others around a shared purpose.
• Ability to balance strategic ambition with operational delivery.
• Ability to make sound decisions in complex, uncertain and politically sensitive environments.
• Demonstrates strategic thinking and long-term planning capability.
• Visible, compassionate and inclusive leadership style.
• Ability to create cultures where people feel valued, respected and empowered.
• Ability to develop talent and leadership capability at every level.
• Strong commitment to staff wellbeing, engagement and belonging.
• Ability to champion multi-professional leadership and collaborative working.

Essential

• Exceptional relationship-building and influencing skills.
• Ability to work effectively across organisational and professional boundaries. Ability to develop productive partnerships with NHS organisations, local authorities, VCSE partners and community stakeholders. Ability to influence system-wide decision making and improvement.
• Strong political awareness and stakeholder management skills.
• Ability to lead quality improvement, innovation and organisational learning. Ability to interpret complex information and make evidence-based decisions.
• Strong analytical and problem-solving abilities.
• Ability to provide constructive challenge and assurance at Board level.
• Ability to balance quality, workforce and financial considerations when making decisions.

Essential

• Committed to First Communitys values and mission.
• Resilient, adaptable, and solution focused. Inclusive and collaborative leadership style. High integrity and professional credibility.
• Passionate about improving patient experience and outcomes.
• Strong customer focus approach.
• Sensitive to the changing nature of the political and partnership environment, with the ability to respond positively and flexibly. Inspires confidence and empowers others to achieve organisation goals.
• Role models appropriate corporate behaviours and contributes to wider corporate change management.
• Committed to putting in extra effort to manage a large diverse workload and achieve important goals.
• Able to work under pressure and to tight deadlines. The highest degree of honesty, probity and integrity.

Desirable

• Active participation in regional or national professional networks.
• Experience of representing organisations at regional or national level.
• Evidence of contributing to wider health and care policy or professional development initiatives.