Director of Product, Deputy Chief Digital and Information officer

• Lead the vision, strategy and performance of the Trust's digital product portfolio, ensuring products deliver measurable value for patients, staff and the organisation.
• Establish and embed a product and platform operating model across Digital Services, supporting consistent, user-centred and outcomes-focused delivery.
• Own product portfolio prioritisation, roadmaps and investment alignment, making clear, evidence-based trade-offs across competing clinical, operational and corporate priorities.
• Oversee the full product lifecycle, from discovery and design through to delivery, live service, continuous improvement and retirement.
• Ensure digital products are safe, secure, interoperable, cost-effective, sustainable and aligned with enterprise architecture, cyber security, service operations and Trust governance requirements.
• Build and professionalise product management capability across the Trust, including standards, frameworks, coaching, mentoring and a strong product community of practice.
• Establish clear product performance measures, benefits realisation and reporting to demonstrate value, manage risk and support executive decision-making.
• Work collaboratively with senior clinical, operational, corporate and digital leaders to ensure digital products support service transformation and improved outcomes across the Royal Free London Group.

Essential

• Evidence of senior product, digital or technology leadership experience, including responsibility for setting strategy, managing complex portfolios and delivering measurable outcomes.
• Evidence of experience establishing or improving product management practices, including roadmaps, prioritisation, governance, standards and lifecycle management
• Evidence of working with senior stakeholders to align digital products or services with organisational priorities, user needs, value for money and service outcomes

Desirable

• Experience of working in an NHS, healthcare or similarly complex public sector environment, with an understanding of the clinical, operational, regulatory and stakeholder challenges that shape digital product delivery
• Experience of using product performance data, benefits realisation measures and value-for-money approaches to inform prioritisation, demonstrate impact and support continuous improvement across digital products or services

Essential

• Significant senior leadership experience in product management, digital delivery or digital transformation, with a proven track record of leading complex product portfolios in a large, complex or highly regulated organisation
• Experience of setting product vision, strategy, roadmaps and prioritisation frameworks, including making evidence-based investment and trade-off decisions across competing stakeholder priorities
• Demonstrates the highest ethical standards, with a strong commitment to maintaining the trust and confidence of patients, staff and the public
• Able to remain calm, focused and adaptable under pressure, using sound judgement and a problem-solving mindset to address complex organisational and technical challenges
• Shows empathy and awareness of the needs of patients, staff and service users, with a commitment to designing digital products that improve experience and outcomes

Desirable

• Experience of working in a healthcare, NHS or similarly complex public sector environment, with an understanding of clinical, operational and regulatory considerations affecting digital product delivery
• Experience of establishing or maturing product management capability, including operating models, governance, standards, communities of practice and multidisciplinary ways of working
• Demonstrates curiosity, openness and adaptability, with a willingness to embrace new technologies, approaches and ways of working